Chesney McGinnis
Johnson City,TN
Summary
Dedicated Nursing Student with the ability to multitask and work well with others. Patient-care oriented, bringing forth a compassionate and friendly attitude. Highly organized, and skilled in written and verbal communication. Committed to utilizing my skills to help others, while working towards the mission of a company. A strong leader who works well under pressure, and exudes positivity.
Overview
5
5
years of professional experience
Work History
Server
Aubrey's Restaurant
Johnson City, TN
09.2020 - Current
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Delivered food orders promptly and courteously.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server
Aubrey's Restaurant
Knoxville, TN
01.2019 - 09.2019
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Operated POS terminals to input orders, split bills and calculate totals.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Delivered food orders promptly and courteously.
Education
Bachelor of Science - Nursing
East Tennessee State University
Johnson City, TN05-2024
High School Diploma -
Powell High School
Powell, TN08-2020
Skills
- Communication
- Time Management
- Team Work and Collaboration
- Decision Making
- Critical thinking and problem solving
- Microsoft Office
- Leadership
- Guest Engagement
- Order Management
- Professional Appearance
- Exceptional Customer Service
- High-Volume Dining
References
References available upon request.
Timeline
Server
Aubrey's Restaurant
09.2020 - Current
Server
Aubrey's Restaurant
01.2019 - 09.2019
Bachelor of Science - Nursing
East Tennessee State University
High School Diploma -
Powell High School
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