Hi, I’m
Chessie Kirby
London,KY
Overview
15
years of professional experience
Work History
Cleaning Homes
Owner/Cleaner
03.2021 - Current
Job overview
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
London Women's Care
Medical Records Clerk
04.2016 - 11.2020
Job overview
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Printed and photocopied documents to provide patients with copies of medical records.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Reviewed charts and flagged incomplete or inaccurate information.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Assisted in training new Medical Records Clerks, sharing best practices for managing files efficiently while maintaining confidentiality.
- Collaborated with physicians and nurses, providing timely access to accurate and up-to-date medical records.
Goody's
Assistant Manager
10.2009 - 04.2016
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Somerset Community CollegeLondon, KY
No Degree from Accounting
06-2028
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Staff hiring
- Customer service
- Money handling
- Decision-making
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Owner/Cleaner
Cleaning Homes
03.2021 - Current
Medical Records Clerk
London Women's Care
04.2016 - 11.2020
Assistant Manager
Goody's
10.2009 - 04.2016
Somerset Community College
No Degree from Accounting
Similar Profiles
Yarelis Molina RiveraYarelis Molina Rivera
House Cleaning at Cleaning HomesHouse Cleaning at Cleaning Homes
Carmelinda ArteagaCarmelinda Arteaga
House Cleaner at Assisted My Family Member With Cleaning Homes.House Cleaner at Assisted My Family Member With Cleaning Homes.
NASIR OSMANNASIR OSMAN
Operations Coordinator at Sparkling Homes Cleaning Services L.L.COperations Coordinator at Sparkling Homes Cleaning Services L.L.C
Ashley OsterhageAshley Osterhage
Probation Parole Officer at Commonwealth of Kentucky- Department of CorrectionsProbation Parole Officer at Commonwealth of Kentucky- Department of Corrections
Michael RidenerMichael Ridener
Mixer at Hearthside FoodsMixer at Hearthside Foods