Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience is eager to secure Inbound Queue Associate position.
Overview
8
8
years of professional experience
Work History
RETAIL ASSOCIATE
BURLINGTON COAT FACTORY, INC
11.2023 - Current
Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers
Stocked merchandise, clearly labeling items, and arranging according to size or color
Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes
Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction
SALES ASSOCIATE
PETSMART
01.2019 - 09.2023
Provide advice and suggestions regarding nutrition and supplies selection
Answer any product related questions or customer inquiries
Utilize problem-solving skills when trying to solve difficult situations
Cash, debit and credit transactions
Redeeming and selling gift certificates
Using our customer database system effectively
Providing customers with appropriate discounts
Provided positive first impressions to welcome existing, new and potential customers
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
Processed product returns and assisted customers with other selections
ASSISTANT TEACHER
Smaller Scholars Academy
Houston, TX
02.2017 - 07.2018
Assisting teachers with lesson preparation by getting materials ready and setting up equipment
Revising lesson material with students individually or in small groups
Ensuring the classroom environment is safe and clean
Documenting student progress and communicating with parents to keep them informed
Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping