Chester Brown Jr
Saint Joseph,MO
Summary
Dynamic MRO Coordinator at Omnium with expertise in preventive maintenance and contractor management. Proven ability to enhance team productivity and optimize inventory control, achieving 100% of sales quotas. Skilled in scheduling and fostering strong vendor relationships, ensuring operational excellence and safety compliance in all projects.
Overview
16
16
years of professional experience
Work History
Mro Coordinator, Express Maintenance Coordinator
Omnium
St Jospeh, Missouri
04.2018 - Current
- Managed schedule of repairs to guarantee arrival of parts, equipment and resources needed to satisfy job requirements.
- Performed preventive maintenance tasks and checked facilities and grounds for issues needing attention.
- Developed healthy, productive relationships with team members to create constructive working environment.
- Prioritized safety at work by following rules and procedures.
- Welcomed employees and guests, addressing needs with accurate information and support.
- Managed administrative processes and prepared key reports and documentation.
- Researched and hired highly trusted contractors to assist with full-scale maintenance or construction projects.
- Collaborated with cross-functional teams to plan daily activities and operations to meet targets.
- Promptly responded to plumbing repair needs to avoid water-damaged property.
- Created library of bills, invoices and project outlines to track [Timeframe] maintenance progress.
Temp Worker
Kelly Services
St Jospeh, Missouri
07.2017 - 04.2018
Parts Specialist
Car City Chrysler
St Jospeh, Missouri
04.2017 - 07.2017
- Shop Service parts
- Inventory control
- Shipping and receiving
- Odering and pulling parts for shop
- Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
- Supported service department by expertly pulling parts and updating records.
- Maintained parts system with current order and sales data.
- Coordinated restocks by working closely with parts manager to fill critical gaps.
- Boosted sales by capitalizing on cross-selling and upselling opportunities.
- Updated customer and vendor accounts with each purchase to support accurate billing.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Operated point of sales and parts lookup computer systems.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
- Received, examined and reshelved returned parts.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Opened crates to replenish stocked items in proper aisles.
- Placed inventory numbers on parts to properly identify items for counter associates.
- Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
- Performed quality control inspections on parts and packaged parts for delivery or sale.
- Coordinated and executed daily parts deliveries to local businesses.
- Performed complimentary services, battery installation, testing and wiper installations.
- Assisted [Job title] with cycle counting for inventory control.
- Followed standards of care and compliance per company and legal requirements.
- Managed employee schedules and daily assignments.
- Gathered pertinent information to place orders for service department, customers and mechanics.
- Communicated product expertise and department process improvements to meet organizational goals.
- Optimized team effectiveness by personally working with new hires regarding compliance, sales, and service standards.
- Reviewed special orders with depart leads to guarantee efficient delivery.
- Implemented process and procedural updates to uphold high standards of service and quality, as well as meet challenging sales objectives.
- Researched and identified alternative vendors with better prices to save company $ .
- Developed strategic sales initiatives to pitch products and services.
- Used pallet jacks equipment to move parts to delivery bays, observing safety protocols to avoid accidents and product damage.
- Managed recruiting, objectives setting, coaching and performance monitoring of sales team.
- Tracked performance targets and sales metrics of sales team to monitor productivity.
- Increased team productivity by implementing multiple strategic process improvements.
- Improved team member performance by devising and overseeing personalized strategies.
- Directed 4 employees in parts sales, service and delivery.
- Achieved 100% of sales quota.
- Constructed productivity reports to discuss with senior management at sales meetings.
Wholesale Parts Controller
Randy Reed Chev
St Joseph, Missouri
01.2017 - 04.2017
- Inventory control
- Hipping and receiving
- Umper to Bumper Auto Parts, Parts ordering receiving and shipping Inventory control and maintenance Assisting mechanics with parts Train new employees Parts delivery
- Received, examined and reshelved returned parts.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Established individual parts inventory levels to balance stock for maximum inventory turns.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Mitigated financial discrepancies by managing claims processing, damaged goods, backorders, overages and shortages.
- Enhanced sales by implementing merchandising and promotional improvements.
- Maintained high service delivery quality and efficiency by monitoring service writer and technician performance.
- Managed employee schedules and daily assignments.
- Reduced expense spending, securing low-cost inventory for customers to drive client retention.
- Trained staff on data entry, report generation and protocols while supervising [Number] parts assistants to improve productivity and customer interaction.
Parts Specialist
Bumper to Bumper Auto Parts
St Joseph, Missouri
05.2013 - 09.2016
- Handle incoming calls from repair shops
- Nventory control
- Hipping and receiving
- Ccounts payable and receivables
- Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
- Maintained parts system with current order and sales data.
- Coordinated restocks by working closely with parts manager to fill critical gaps.
- Boosted sales by capitalizing on cross-selling and upselling opportunities.
- Updated customer and vendor accounts with each purchase to support accurate billing.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Operated point of sales and parts lookup computer systems.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
- Received, examined and reshelved returned parts.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Opened crates to replenish stocked items in proper aisles.
- Placed inventory numbers on parts to properly identify items for counter associates.
- Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
- Performed quality control inspections on parts and packaged parts for delivery or sale.
- Coordinated and executed daily parts deliveries to local businesses.
- Performed complimentary services, battery installation, testing and wiper installations.
- Assisted manager with cycle counting for inventory control.
- Followed standards of care and compliance per company and legal requirements.
- Managed employee schedules and daily assignments.
- Communicated product expertise and department process improvements to meet organizational goals.
- Optimized team effectiveness by personally working with new hires regarding compliance, sales, and service standards.
- Developed strategic sales initiatives to pitch products and services.
- Managed recruiting, objectives setting, coaching and performance monitoring of sales team.
- Tracked performance targets and sales metrics of sales team to monitor productivity.
- Increased team productivity by implementing multiple strategic process improvements.
- Directed 4 employees in parts sales, service and delivery.
- Constructed productivity reports to discuss with senior management at sales meetings.
Commercial Parts Manager
Advance Auto Parts
St Joseph, Missouri
04.2009 - 09.2012
- Customer service Mechanical advisor Shipping and Receiving Purchasing Inventory Control
- Received, examined and reshelved returned parts.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Established individual parts inventory levels to balance stock for maximum inventory turns.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Mitigated financial discrepancies by managing claims processing, damaged goods, backorders, overages and shortages.
- Enhanced sales by implementing merchandising and promotional improvements.
- Maintained high service delivery quality and efficiency by monitoring service writer and technician performance.
- Managed employee schedules and daily assignments.
- Reduced expense spending, securing low-cost inventory for customers to drive client retention.
- Trained staff on data entry, report generation and protocols while supervising 6 parts assistants to improve productivity and customer interaction.
- Maintained positive customer service ratings for 36 consecutive months by effectively delivering personable client relations.
- Trained staff on data entry, report generation and protocols while supervising 6 parts assistants to improve productivity and customer interaction.
- Increased productivity, effectively managing 6 employees and crew while coordinating dispatching activities and daily ordering processes.
- Performed 12 random audits per 12 to verify inventory accuracy and availability.
Education
High School Diploma -
K-8, Tarkio High
Tarkio, MO05.1983
Some College (No Degree) - Electrical Equipment Installation And Repair
DeVry University
Kansas City, MOSkills
- Document control
- Scheduling and calendar management
- Preventive maintenance
- File and data retrieval systems
- Team oversight
- Event coordination
- Project assistance
- Maintaining facilities
- Data entry
- Facilities maintenance
- Contractor management
- Safety protocols
- Purchasing oversight
- Inventory monitoring
- Vendor relationship management
- Building systems knowledge
- Resource allocation
Accomplishments
- (No longer in business)
- Ance Lift LLC (Wise Material Handling) 4715 King Hill Ave
- T Joseph, Mo
- 64504 (No longer in business)
- Ire Rope Corp
- Of America
References
Personal References Steven Kats Emerson Bearing Owner 800-225-4587 William Roach 6107 Arabian Lane St. Joseph, Mo. 64506 (816) 364-1667 In-Laws
Additional Information
- QUALIFICATIONS , Missouri Class E Chauffeurs License R-12 License
Timeline
Mro Coordinator, Express Maintenance Coordinator
Omnium
04.2018 - Current
Temp Worker
Kelly Services
07.2017 - 04.2018
Parts Specialist
Car City Chrysler
04.2017 - 07.2017
Wholesale Parts Controller
Randy Reed Chev
01.2017 - 04.2017
Parts Specialist
Bumper to Bumper Auto Parts
05.2013 - 09.2016
Commercial Parts Manager
Advance Auto Parts
04.2009 - 09.2012
High School Diploma -
K-8, Tarkio High
Some College (No Degree) - Electrical Equipment Installation And Repair
DeVry University
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