Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
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Chester Milburn

Spanish Fork,UT

Summary

Organized academic professional offers history of positive student learning outcomes fostered through creative curriculum delivery. Skilled in sparking thought-provoking discussions to increase student participation and boost information retention. Brings several years of teaching experience and strong sense of academic integrity. Seasoned Territory Sales Manager with comprehensive background in regional sales management, business development, and strategic planning. Strong skills in building relationships, developing promotional strategies, and managing accounts demonstrate suitability for challenging roles. Previous work has shown significant impact through increased market share, successful team leadership and effective client negotiation strategies.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Adjunct Faculty Member

UVU
Orem, Utah
05.2020 - Current
  • Developed custom course syllabus outlining standards, material, grading, and progression for students.
  • Participated in college committees as requested by the administration.
  • Completed recordings via video and audio media of classroom lessons, tests and special instructions for online courses and use by special needs students.
  • Prepared lectures, assignments, tests and other materials for classes.
  • Assisted students in achieving completion of learning objectives.

Automotive Service Manager

Master Auto Tech
Orem, Utah
08.2020 - 12.2024
  • Ensured compliance with all applicable safety regulations while performing automotive repairs.
  • Provided customers with repair estimates and advised them on additional services that may be needed.
  • Monitored shop productivity reports to determine if goals were being met or exceeded.
  • Developed and maintained effective relationships with vendors to ensure cost-effective repairs for customers.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Reviewed completed work to verify consistency, quality, and conformance.

Territory Sales Manager

Factory Motor Parts Company
Orem, Utah
06.2017 - 05.2020
  • Participated in trade shows, conferences, seminars, and other events to promote products or services.
  • Expedited resolutions to correct customer problems and complaints.
  • Researched and analyzed data and reports to identify trends and optimal sales strategies.
  • Stayed current on competitor sales, prices and products.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Consulted with customers to gain feedback and improve deliveries.

Territory Sales Manager

O'Reilly Auto Parts
Orem, Utah
04.2004 - 06.2017
  • Analyzed customer feedback to identify potential opportunities for increasing sales.
  • Expedited resolutions to correct customer problems and complaints.
  • Researched and analyzed data and reports to identify trends and optimal sales strategies.
  • Monitored sales performance metrics to ensure achievement of targets.
  • Coached, developed and motivated team to achieve revenue goals.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Expanded territory by successfully cold-calling retail leadership and negotiating profitable contracts.

Education

Some College (No Degree) - Automotive Engineering

UVU
Orem, UT

Skills

  • Curriculum development
  • Customer relationship management
  • Sales strategy
  • Conflict resolution
  • Effective communication
  • Public speaking
  • Adaptability to change
  • Problem solving
  • Classroom technology integration
  • Subject matter expertise
  • Professional networking

Affiliations

  • Enjoy automotive based activates.
  • Camping with family
  • Racing has become part of my life.

Accomplishments

  • Many awards for increased sales over the years.
  • Member of 130mph club on Salt Flats
  • Was with UVU Salt Flats Race team for 15 years and 5 land speed records.

Certification

  • ASE
  • 609 cert

References

References available upon request.

Timeline

Automotive Service Manager

Master Auto Tech
08.2020 - 12.2024

Adjunct Faculty Member

UVU
05.2020 - Current

Territory Sales Manager

Factory Motor Parts Company
06.2017 - 05.2020

Territory Sales Manager

O'Reilly Auto Parts
04.2004 - 06.2017

Some College (No Degree) - Automotive Engineering

UVU

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Chester Milburn