Summary
Overview
Work History
Education
Skills
Certification
Timeline
Chester Olbrish

Chester Olbrish

Huntingdon Valley,PA

Summary

Seasoned automotive industry professional with 30+ years of experience, including claims assessment, technical communication, and team leadership.

Professional with strong background in claims management, prepared to make significant impact. Skilled in assessing and processing claims accurately, resolving complex issues, and ensuring customer satisfaction. Effective team collaborator with focus on achieving results and adapting to changing needs. Known for analytical thinking, communication skills, and attention to detail.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Staff Appraiser

Glacier Insurance
05.2024 - 10.2024
  • Managed multiple projects simultaneously while maintaining a commitment to quality workmanship.
  • Documented condition and special features to provide accurate estimations.
  • Delivered high-quality appraisal reports within strict deadlines, ensuring client satisfaction.
  • Followed up with customers on unresolved issues.
  • Improved customer satisfaction by providing timely and accurate information on claim status and resolution.

Automotive Claims Representative

Bargain Auto
01.2020 - 05.2024
  • Document automotive estimates, determine whether the loss is covered
  • Estimate cost of repairs
  • Inspect the damages, assess which parts are repairable and which need to be replaced
  • Assemble comprehensive written estimate reflecting necessary repairs to bring the car back to pre accident condition
  • Followed up with customers on unresolved issues.
  • Worked productively in fast-moving work environment to process large volumes of claims.

Landscaping Technician

Owner / Operator
01.2020 - Current
  • Performed equipment maintenance and repairs to keep tools functional for projects
  • Trimmed greenery, shrubs and hedges to maintain uniform appearance
  • Developed and maintained courteous and effective working relationships
  • Used Microsoft Word and other software tools to create documents and other communications

Lead Service Technician

Fahrenheit INC.
12.2018 - 06.2020
  • Evaluated systems according to predetermined checklists and noted issues
  • Explained diagnostic findings to customers and outlined repair or service options
  • Facilitated maintenance team training procedures to align with company standards
  • Adjusted original installation plan and reviewed installations for compliance with local codes and good operating practices
  • Managed over 75 customer calls a day

Owner / Operator

Chet's Towing Inc
01.2000 - 07.2018
  • 20 years of experience working in the automotive field
  • Put together realistic budgets based upon costs and fees for successfully operating the business
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.

Mechanic

Craft Auto Body
03.1990 - 05.1999
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues
  • Analyzed and located malfunctions in brakes, motors, switches and control systems
  • Replaced damaged, missing or defective parts with new and refurbished components
  • Maintained accurate records of time and materials required to perform repairs and service
  • Inspected vehicles and evaluated the condition of systems, equipment, lights and accessories

Education

Accounting

St.Joseph's University, Philadelphia, PA

Skills

  • Claims analysis expertise
  • Effective time management
  • Collaborative communication skills
  • Detail-oriented
  • Claims evaluation skills
  • Proficient in CCC
  • Skilled in prioritizing tasks simultaneously

Certification

  • Licensed Motor Vehicle Physical Damage Appraiser - 2022

Timeline

Staff Appraiser - Glacier Insurance
05.2024 - 10.2024
Automotive Claims Representative - Bargain Auto
01.2020 - 05.2024
Landscaping Technician - Owner / Operator
01.2020 - Current
Lead Service Technician - Fahrenheit INC.
12.2018 - 06.2020
Owner / Operator - Chet's Towing Inc
01.2000 - 07.2018
Mechanic - Craft Auto Body
03.1990 - 05.1999
St.Joseph's University - , Accounting

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