Summary
Overview
Work History
Education
Skills
Timeline
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Chester Sample

Las Vegas,NV

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Gaming Revenue Processor

Caesars Entertainment
12.2024 - Current
  • Reviewed gaming slot transcripts for errors and conducted audits to verify accurate information in company systems.
  • Maintained accurate records and ensured timely completion of all necessary paperwork.
  • Reduced errors with meticulous attention to detail and thorough review of documentation.

Intake Coordinator

Alorica
08.2018 - 06.2023
  • Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
  • Reduced errors in patient data entry with thorough verification processes and attention to detail.
  • Completed intake assessment forms to enter prior authorizations.
  • Enhanced office productivity by handling high volume of inventory per day.

Floor Attendant

Finger Lakes Gaming And Racetrack
08.2012 - 11.2017
  • Boosted customer engagement by participating in promotional events and effectively communicating special offers or discounts.
  • Managed high-traffic periods effectively, maintaining orderliness on the gaming floor while continuing to provide exceptional customer service.
  • Aided in creating a welcoming atmosphere, greeting customers upon entry and offering assistance when needed.
  • Fostered high-quality customer service across team by modeling standards and providing employees with direction and coaching.

Education

Finger Lakes Community College
Canandaigua, NY

Advanced Regents Diploma -

Canandaigua Academy
Canandaigua, NY
06.2009

Skills

  • Customer Service
  • Microsoft Office
  • Data Entry
  • Phone and Email Etiquette

Timeline

Gaming Revenue Processor

Caesars Entertainment
12.2024 - Current

Intake Coordinator

Alorica
08.2018 - 06.2023

Floor Attendant

Finger Lakes Gaming And Racetrack
08.2012 - 11.2017

Finger Lakes Community College

Advanced Regents Diploma -

Canandaigua Academy
Chester Sample