Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Gaming Revenue Processor
Caesars Entertainment
12.2024 - Current
Reviewed gaming slot transcripts for errors and conducted audits to verify accurate information in company systems.
Maintained accurate records and ensured timely completion of all necessary paperwork.
Reduced errors with meticulous attention to detail and thorough review of documentation.
Intake Coordinator
Alorica
08.2018 - 06.2023
Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
Reduced errors in patient data entry with thorough verification processes and attention to detail.
Completed intake assessment forms to enter prior authorizations.
Enhanced office productivity by handling high volume of inventory per day.
Floor Attendant
Finger Lakes Gaming And Racetrack
08.2012 - 11.2017
Boosted customer engagement by participating in promotional events and effectively communicating special offers or discounts.
Managed high-traffic periods effectively, maintaining orderliness on the gaming floor while continuing to provide exceptional customer service.
Aided in creating a welcoming atmosphere, greeting customers upon entry and offering assistance when needed.
Fostered high-quality customer service across team by modeling standards and providing employees with direction and coaching.
VIP Digital Sports and ICasino Director at Caesars Entertainment, Caesars DigitalVIP Digital Sports and ICasino Director at Caesars Entertainment, Caesars Digital