Cheston Hill

- Lead change management efforts for various clients, including technology sectors.

- Conduct organizational assessments and stakeholder analyses to identify barriers.

- Develop and execute comprehensive change management plans.

- Monitor and measure the effectiveness of change initiatives, making adjustments as needed.

- Developed and executed comprehensive education and engagement strategy.

- Created and delivered educational materials and training programs.

- Collaborated with product management for product-specific educational content.

- Organized and conducted engaging webinars, workshops, and training sessions.

- Collaborated closely with the sales team, resulting in a 25% increase in new business acquisition.

- Prepared and delivered persuasive sales presentations and proposals.

- Conducted market research and competitor analysis.

- Designed and executed comprehensive training programs for improved job performance.

- Managed the learning management system (LMS) to track training completion.

- Developed and implemented onboarding programs for new hires.

- Provided exceptional customer service, including various banking transactions.

- Balanced cash drawer daily, ensuring accuracy and accountability of funds.