Summary
Overview
Work History
Education
Skills
Achievements
Timeline
Generic

Chet Jarvis

Wolcott,CO

Summary

Performance-driven and dedicated motivational leader with a proven track record of exceeding company, employee, and guest expectations. Expertise in building diverse, high-functioning teams that are adaptable and empowered to deliver exceptional customer service while consistently achieving financial targets. A strong commitment to fostering a positive work environment enhances team collaboration and drives overall success. Passionate about leveraging leadership skills to inspire excellence and cultivate a culture of continuous improvement.

Overview

18
18
years of professional experience

Work History

Senior Food and Beverage Manager

Beaver Creek
10.2024 - Current
  • The primary G27 representative for Beaver Creek in the Rockies regional calls.
  • Assisted in financial management tasks such as budget planning, forecasting revenue projections, and monitoring expenses closely.
  • Developed staff training programs to enhance service skills and increase overall efficiency.
  • Resolved customer complaints involving food or beverage quality and service.
  • Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
  • Implemented creative solutions for space optimization during peak hours or busy seasons.
  • Worked closely with marketing teams on promotional activities that generated increased foot traffic.
  • Facilitated cross-training among staff members to ensure operational continuity and flexibility, improving overall team effectiveness.
  • Oversaw the implementation of most CST initiatives and projects.




Multi Outlet Food and Beverage Manager

Stowe Mountain Resort
10.2022 - 10.2024
  • Key contributor in the budgeting process, including cost control measures.
  • Hire, train and develop both domestic and international staff for all outlets.
  • Forecast business and plan labor and inventory expenses accordingly.
  • Achieve food and beverage KPI's with expert management of daily operations.
  • Continuously improve team knowledge and abilities by training in proper procedures and standards.
  • Evaluate employee performance regularly, providing feedback and coaching as needed to improve skills and performance of other managers and line level employees.
  • Maintain compliance with Vermont health codes, sanitation standards, and licensing requirements.
  • Ensure all equipment is properly maintained, serviced regularly, and replaced as necessary.
  • Conducts regular quality checks on food preparation and presentation.
  • Control costs with effective supply management and monitoring of inventory levels.
  • Guided Mansfield through its largest YOY growth in history (33%).
  • Drives YOY improvements in all GX scores.
  • Collaborate with housing on the distribution of F&B employee housing allotments.
  • Create all F&B POS screens as the IG advanced user.
  • Key point of contact for communications and collaborations between various departments.


Summer Sous Chef

Stowe Mountain Resort
06.2018 - 10.2022
  • Assisted with The Cliff House culinary operations during summer months.
  • Trained new kitchen staff on techniques, preparation methods, and safety guidelines.

Winter Restaurant Manager

Stowe Mountain Resort
11.2016 - 10.2022
  • Demonstrated leadership, exemplary customer service and a friendly, professional demeanor.
  • Oversaw day-to-day operations within budget by optimizing labor and inventory.
  • Supervised both FOH and BOH staff to support superior customer service.
  • Conversed with guests to obtain feedback on overall customer satisfaction.
  • Fostered positive work environment by promoting teamwork and open communication among staff members.
  • Responsible for all FOH and BOH ordering and scheduling of deliveries.
  • Drove YOY improvement in GX scores.

Mountain Guide & Tour Operator

KB Travel & Iskay Adventures
04.2008 - 11.2017
  • Developed custom itineraries for clients based on their interests and abilities.
  • Prepared meals for participants during multi-day expeditions in extremely remote locations.
  • Responded efficiently to emergency situations by administering first-aid and coordinating evacuation efforts when necessary.
  • Provided support and encouragement to clients struggling with the physical or cultural demands of the Andes.
  • Assessed political, environmental and physical conditions and made necessary adjustments to itineraries.

Winter Food and Beverage

Stowe Mountain Resort
01.2008 - 02.2015
  • Supported the team in various seasonal rolls across the mountain.

Education

High School -

Hazen Union High School
Hardwick, VT
01.2007

Skills

  • Team building
  • Critical thinking
  • Problem-solving
  • Resource and logistics management
  • Planful
  • Avero
  • Advanced IG experience
  • Advanced HR peoplesoft knowledge
  • Bilingual (English & Spanish)
  • Labor efficiency

Achievements

Twice awarded the GM discretionary bonus while a G25 for going above and beyond my job description, Winner of the Pepsi Boot Grand Prize for FY24 for continued involvement and growing sales 19% over PY

Timeline

Senior Food and Beverage Manager

Beaver Creek
10.2024 - Current

Multi Outlet Food and Beverage Manager

Stowe Mountain Resort
10.2022 - 10.2024

Summer Sous Chef

Stowe Mountain Resort
06.2018 - 10.2022

Winter Restaurant Manager

Stowe Mountain Resort
11.2016 - 10.2022

Mountain Guide & Tour Operator

KB Travel & Iskay Adventures
04.2008 - 11.2017

Winter Food and Beverage

Stowe Mountain Resort
01.2008 - 02.2015

High School -

Hazen Union High School

Similar Profiles

CREATE PROFILE
Chet Jarvis