Chetan Bhagat
Sr. Developer
Pune,Maharashtra
Summary
Experienced Chatbot Developer with a demonstrated history of working in the information technology and services industry. Skilled in designing, developing, and customizing conversational AI bots for HR and IT departments. Proficient in multiple chatbots tools. Strong integration skills with enterprise systems and third-party APIs. Experienced in NLP, machine learning algorithms, and cloud platforms such as AWS, Azure, and Google Cloud.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
7
7
Certifications
Work History
Senior Chatbot Developer
Western Digital
10.2022 - Current
- Designed and Developed a chatbot using Microsoft's Power Virtual agents and Power platform
- Integrated with enterprise systems and DBs
- Enhanced using Python, REST APIs, Azure functions, Azure OpenAI, Kubernetes.
Chatbot Developer
Leena AI
01.2022 - 10.2022
- Designed, Developed, customized, integrated various Conversational AI bots using LeenaAI and external tools for clients according to their needs for HR and IT departments.
Lead Learning And Development Specialist (AI)
iMerit Technology
01.2021 - 01.2022
- IMerit collaborates to deploy Artificial Intelligence and Machine Learning in the Computer Vision, Natural Language Processing and Content Services ecosystems, by enriching, annotating and labeling data accurately, securely and with operational efficiency
- As a Lead learning & development specialist I was responsible to make sure models are getting top notch quality labelled data by understanding the project use cases, training the technicians and regular quality checks.
Training Specialist
Amazon
07.2016 - 01.2021
- Worked on the NLP training of Projects like sentiment analysis, Intent identification, classification, named entity recognition, custom entity recognition
- Built Conversational flows and action conditional logic.
Customer Service Technical Support
Amazon
10.2015 - 07.2016
Education
Bachelor of Engineering - BE -
Savitribai Phule Pune University
01.2010 - 04.2015
Skills
Python
REST and SOAP APIs
Docker & Kubernetes
SQL
ML & NLP
Chatbots Design, Development and Implementation
Conversation Design
AI Development
Automation
Rasa Bot Framework
Microsoft bot Service/Framework
Microsoft Cognitive Services
Chatteron Bot Framework
Cognigy Bot Framework
Microsoft Power Virtual Agents Bot Framework
Google Dialogflow Bot Framework
Azure Cloud
AWS Cloud
Stakeholder Collaboration
Certification
Cognigy Academy | Cognigy.AI Foundation Course - Cognigy
Timeline
Senior Chatbot Developer
Western Digital
10.2022 - Current
Chatbot Developer
Leena AI
01.2022 - 10.2022
Lead Learning And Development Specialist (AI)
iMerit Technology
01.2021 - 01.2022
Training Specialist
Amazon
07.2016 - 01.2021
Customer Service Technical Support
Amazon
10.2015 - 07.2016
Bachelor of Engineering - BE -
Savitribai Phule Pune University
01.2010 - 04.2015