Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Chetan Bhagat

Sr. Developer
Pune,Maharashtra

Summary

Experienced Chatbot Developer with a demonstrated history of working in the information technology and services industry. Skilled in designing, developing, and customizing conversational AI bots for HR and IT departments. Proficient in multiple chatbots tools. Strong integration skills with enterprise systems and third-party APIs. Experienced in NLP, machine learning algorithms, and cloud platforms such as AWS, Azure, and Google Cloud.

Overview

9
9
years of professional experience
5
5
years of post-secondary education
7
7
Certifications

Work History

Senior Chatbot Developer

Western Digital
10.2022 - Current
  • Designed and Developed a chatbot using Microsoft's Power Virtual agents and Power platform
  • Integrated with enterprise systems and DBs
  • Enhanced using Python, REST APIs, Azure functions, Azure OpenAI, Kubernetes.

Chatbot Developer

Leena AI
01.2022 - 10.2022
  • Designed, Developed, customized, integrated various Conversational AI bots using LeenaAI and external tools for clients according to their needs for HR and IT departments.

Lead Learning And Development Specialist (AI)

iMerit Technology
01.2021 - 01.2022
  • IMerit collaborates to deploy Artificial Intelligence and Machine Learning in the Computer Vision, Natural Language Processing and Content Services ecosystems, by enriching, annotating and labeling data accurately, securely and with operational efficiency
  • As a Lead learning & development specialist I was responsible to make sure models are getting top notch quality labelled data by understanding the project use cases, training the technicians and regular quality checks.

Training Specialist

Amazon
07.2016 - 01.2021
  • Worked on the NLP training of Projects like sentiment analysis, Intent identification, classification, named entity recognition, custom entity recognition
  • Built Conversational flows and action conditional logic.

Customer Service Technical Support

Amazon
10.2015 - 07.2016

Education

Bachelor of Engineering - BE -

Savitribai Phule Pune University
01.2010 - 04.2015

Skills

Python

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Websites

Certification

Cognigy Academy | Cognigy.AI Foundation Course - Cognigy

Timeline

Senior Chatbot Developer

Western Digital
10.2022 - Current

Chatbot Developer

Leena AI
01.2022 - 10.2022

Lead Learning And Development Specialist (AI)

iMerit Technology
01.2021 - 01.2022

Training Specialist

Amazon
07.2016 - 01.2021

Customer Service Technical Support

Amazon
10.2015 - 07.2016

Bachelor of Engineering - BE -

Savitribai Phule Pune University
01.2010 - 04.2015

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Chetan BhagatSr. Developer