Cheuk Lam Grace KWOK
Jersey City,NJ
Summary
A professional merchandiser with 7 years of experience in merchandising 3+ year of experience in Supply Chian Strong sense of responsibility, active, hardworking and able to work under pressure, independence Fluent written and spoken English, Mandarin, Cantonese and Japanese Holder of a bachelor’s degree in Applied Japanese
Professional Supply Chain Coordinator adept at optimizing logistics and inventory management. Known for strong analytical skills, problem-solving capabilities, and effective communication. Consistently ensures smooth operations and timely deliveries through collaboration and adaptability. Reliable team player focused on achieving results and driving continuous improvement in supply chain processes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Supply Chain Coordinator
Yamazaki USA Inc
Brooklyn, NY
05.2022 - Current
- Assist to place an order to China, process shipment will the shipping forwarder.
- Communicate with customer to handle FOB order
- Process factory audit as customer requested
- Analyze the cost through Oracle NS system
- Helping Designer and factory to communicate with the new development.
- Assist team member to simple translate between Chinese, English & Japanese.
Inspector and Officer
Aeon Topvalu (Hong Kong) Co., Limited
Hong Kong
01.2020 - 02.2022
- Overseed and maintained all quality requirement documentation of products and contributed to product development to minimize quality issue and proceed rectification
- Conducted site inspections and mitigated any potential quality problems to make sure the construction is performed in a quality manner
- Advised the factory on relevant quality aspects and monitor compliance
- Reviewed monthly report prepared by third party inspect and needle checking center to address any possible risk
- Participated in developing Robotic process automation (RPA) system
Inside sales
Macnica Inc (HK)
Hong Kong
10.2018 - 01.2020
- Responsible for Daily merchandising activities production follow up, order execution, sampling, packaging, supplier management and on-time shipments etc.
- Liaised with headquarter for checking vessel bookings and closing date
- Worked closely with sales team to communicate product-related information
- Monitored order tracking activities to meet market requirements in terms of quality, quantity, specification, delivery etc.
- Provided clerical support including system updates for relevant orders, invoice/delivery note verification
Assistant Merchandiser
Toray Industries (HK)
Hong Kong
08.2015 - 10.2018
- Daily merchandising activities including production follow up, order management, sampling, packaging, supplier management and on-time shipments etc.
- Handled sample order and had routine communication with factory regarding the design method
- Prepared and analyzed the QC report to ensure the merchandise being imported complies with the company’s requirements and the regulatory norms
- Maintained the manufacturing database
Education
Bachelor of Arts - Applied Japanese
Shih Chien University
01.2015
Chinese Course
National Taiwan Normal University
01.2011
Skills
- IT: Word, PowerPoint, Excel (Macro, VBA)
- Language: Fluent in Cantonese and Mandarin, Intermediate in English and Japanese
- Supply management
- Shipment tracking
- Supplier relationship management
- Cost controlling
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- Feb 21 HACCP Awareness Training Course Issued by SGS Hong Kong Limited
- Jan 14 Passed Level N2 of the Japanese – Language Proficiency Test Issued by Japan Foundation and Japan Educational Exchanges and Services
Languages
English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Japanese
Professional Working
Timeline
Supply Chain Coordinator
Yamazaki USA Inc
05.2022 - Current
Inspector and Officer
Aeon Topvalu (Hong Kong) Co., Limited
01.2020 - 02.2022
Inside sales
Macnica Inc (HK)
10.2018 - 01.2020
Assistant Merchandiser
Toray Industries (HK)
08.2015 - 10.2018
Chinese Course
National Taiwan Normal University
Bachelor of Arts - Applied Japanese
Shih Chien University