Dedicated professional with expertise in patient care and emotional support. Proven ability in medication management and creating safe environments for individuals in need. Committed to enhancing well-being through compassionate engagement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Family Caregiver
IHSS Adult Services Program
Victorville, California
09.2025 - Current
Assisted with daily living activities for family members in need of support.
Provided companionship and emotional support to enhance well-being and comfort.
Managed medication schedules to ensure timely administration and compliance.
Maintained a clean and safe living environment through regular housekeeping tasks.
Transported family members to medical appointments and other errands as needed.
Performed light housekeeping tasks such as laundry, vacuuming, dusting, and changing bed linens.
Encouraged physical activity through walks outside or simple exercises indoors.
Cashier
Pilot Travel Centers
Hesperia, CA
04.2020 - 09.2025
Maintained accurate cash drawer and reconciled daily receipts.
Assisted customers with product inquiries and store navigation.
Collaborated with team to ensure smooth store operations.
Provided excellent customer service to enhance shopping experience.
Operated cash register or POS system to receive payment by cash, check and credit card.
Customer Service Representative
UPS
Los Angeles, California
01.2016 - 01.2019
Resolved customer complaints by identifying issues and providing appropriate solutions.
Processed orders efficiently using internal software systems for tracking and management.
Collaborated with team members to improve service delivery and customer satisfaction strategies.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.