Sylvia Urdialez-Aviles
Checker, Order Puller
Dallas,TX
Summary
SUMMARY OF A professional with five years experience in credit center. Spanish speaking. Sharp people skills, results driven and detail oriented. Ability to organize multiple priorities, complex work assignments and special projects. Proven leadership skills with the ability to interact with all organizational levels. Quality and teamwork oriented with excellent interpersonal and communication skills
Highly trained Order Picker with strong performance record of high production in product selection and packing. Excellent level of accuracy in pick and pack, successfully meeting quotas in high production tempo. Supports shipping team with assistance palletizing, labeling and loading trucks.
Meticulous Order Puller with 10 years of experience in pulling and packing. Adept at pulling orders quickly and efficiently and following directions with no supervision. Committed to warehouse safety and restocking with organization.
Overview
25
25
years of professional experience
Work History
Order Puller
Prime
07.2024 - 09.2024
- Checked each order for completeness and accuracy.
- Minimized backorders by diligently monitoring inventory levels and escalating low stock issues to the appropriate personnel.
- Loaded and unloaded freight containers and deliveries.
- Optimized workflow through effective collaboration with other departments such as receiving, shipping, and customer service.
- Ensured customer satisfaction through timely fulfillment of orders and meeting or exceeding quality standards.
- Resolved any discrepancies in orders swiftly, ensuring customers received accurate shipments without delay.
Stow Associate
Amazon
08.2021 - 06.2023
- Expedited customer orders by swiftly locating and retrieving stored items from their respective locations within the warehouse.
- Ensured timely order fulfillment with effective stowage of items in designated storage locations.
- Contributed to a positive work atmosphere, fostering strong relationships among team members through open communication and collaboration.
- Enhanced productivity by accurately scanning and tracking incoming inventory using barcode scanners.
- Improved warehouse organization by implementing efficient stowing strategies and maintaining clear walkways.
Head Checker
Spec's Liquor Warehouse
03.2017 - 06.2021
- Checker
- Forklift operator
- Puller
- Stamper
- Packer
- Biller
- Re-stocker
- Expediting
- Rechecking the orders before the TABC stamps are on the liquor bottles
- Pulling orders
- Packing the orders
- Labeling the boxes before the Expeditor pulls to the dock
- Billing and printing orders
- Writing the orders in the zones
- Driving the forklift when product is needed
- Helping the expeditor with labeling and labels after billing
- Helping new hires in training
- Developed comprehensive training materials that facilitated quicker onboarding of new hires while maintaining high-quality output.
- Boosted client satisfaction rates by addressing concerns promptly and providing solutions tailored to their needs.
- Coordinated efforts across multiple departments, leading to more streamlined operations and better overall efficiency.
- Restocked and organized merchandise in front lanes.
Associate
Aerie Northpark Mall
07.2018 - 01.2019
- Unpacking shipment
- Censoring apparel
- Back stocking
- Signage changing
- Replenishing
- Cleaning up
- Implemented inventory management strategies to optimize stock levels.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Seasonal
Kohl's Warehouse
10.2018 - 12.2018
- Packing merchandise for shipment (boxes or bags)
- Setting up for the next shift
- Cleaning up
- Improved customer satisfaction by assisting with product selection and providing timely service.
Seasonal
Amazon Warehouse
07.2018 - 12.2018
- Sorting packages into correct bins
- Sorting packages for shipment
- Cleaning up
- Improved customer satisfaction by assisting with product selection and providing timely service.
- Supported team goals with proactive communication and collaboration.
Checker
SanMar
08.2014 - 03.2017
- High bay/ Low bay
- Forklift operator
- Invoice
- Checker
- Puller
- Restocking merchandise
- Parking and charging maintaining the forklifts
- Rechecking orders before the clients receives the orders
- Helping in invoicing
- Helping loading the trucks
- Helping the Group lead and expeditor when needed
- Restocking the merchandise off the trucks into the warehouse
- Making sure the area is cleaned during and after the work is completed
- Communicated with other departments to coordinate workflow and schedules.
- Inspected items for quality and accuracy before packaging.
- Reported any discrepancies or damages to supervisor for resolution.
- Organized merchandise in designated areas to maintain orderliness.
- Verified product counts against shipping orders to ensure correctness.
- Aided in training new employees, sharing best practices for efficient job performance.
- Actively participated in team meetings, contributing ideas for improving store efficiency and customer satisfaction.
- Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
Credit Manager
Allstate Business Consultants
01.2007 - 12.2010
- Meeting with clients in person, by phone
- Starting new files, closing old files, email, faxing
- Running credit reports going over the report with the credit
- Opening and closing the office
- Prepared comprehensive reports on credit performance, guiding future adjustments.
- Addressed client concerns regarding credit terms, answering questions and promoting better understanding.
Receptionist / Credit Dept.
Palm Beach Business Consultants
02.2005 - 12.2006
- Working New York files and clients
- Assisted with meetings, phones calls, faxing, mailing ups & fedex
- Opening and closing of the office
- Running credit reports, opening the files
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
Receptionist
Tower & Shops at The Sanctuary
03.2003 - 01.2005
- Receptionist for The Tower, Lower level
- Mail, emails, phones call, keys to all offices, scheduling meetings
- Showing the office for new clients in the tower
- Training new employees
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained visitor log for entering and leaving facility for security purposes.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Logitech Department
Target
02.2000 - 05.2002
- Receiver / Charge Back
- Processed and audit purchase orders, receive deliveries for the store
- Finalized purchase orders for ship back to head store, ups, fedex
- Maintained back, warehouse, cleaning,sweeping
- Answer inbound calls
- Managed inventory levels to minimize stock shortages while optimizing storage space utilization.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
Education
High School Diploma -
University High
Miami, FloridaSkills
- Warehouse safety
- Pallet jack safety
- Loading and unloading
- Warehouse organization
- Order picking and processing
- Pallet jack operation
- Product picking
- Product labeling
- Forklift operation
- Stock rotation
- Shipping and packaging
- Pallet arrangement
- Quality control
- Order accuracy
- Pick lists
- RF scanning devices
- Barcode scanning
- Boxing and labeling
Timeline
Order Puller
Prime
07.2024 - 09.2024
Stow Associate
Amazon
08.2021 - 06.2023
Seasonal
Kohl's Warehouse
10.2018 - 12.2018
Associate
Aerie Northpark Mall
07.2018 - 01.2019
Seasonal
Amazon Warehouse
07.2018 - 12.2018
Head Checker
Spec's Liquor Warehouse
03.2017 - 06.2021
Checker
SanMar
08.2014 - 03.2017
Credit Manager
Allstate Business Consultants
01.2007 - 12.2010
Receptionist / Credit Dept.
Palm Beach Business Consultants
02.2005 - 12.2006
Receptionist
Tower & Shops at The Sanctuary
03.2003 - 01.2005
Logitech Department
Target
02.2000 - 05.2002
High School Diploma -
University High
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