Summary
Overview
Work History
Education
Skills
Timeline
Cashier
Chevelle Cook

Chevelle Cook

Sacramento,CA

Summary

Experienced customer service expert with a proven track record of elevating customer satisfaction levels at Starbucks. Delivers exceptional service and efficiently resolves problems. Possesses strong cash handling and management skills, coupled with a dedicated work ethic and unwavering integrity. Demonstrates ability to enhance service delivery by 30%, showcasing reliability and a steadfast commitment to excellence.

Overview

5
5
years of professional experience

Work History

Cashier

Three Bears
04.2024 - 06.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Receptionist

The Valley Hotel
10.2023 - 03.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.

Server

The Valley Hotel
09.2023 - 03.2024

Server

Waffle House
09.2022 - 07.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Cashier

King Soopers
01.2019 - 04.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Barista

Starbucks
01.2019 - 03.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

Sutter Union High School
Sutter, CA
06.2017

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy
  • Merchandise restocking

Timeline

Cashier

Three Bears
04.2024 - 06.2024

Receptionist

The Valley Hotel
10.2023 - 03.2024

Server

The Valley Hotel
09.2023 - 03.2024

Server

Waffle House
09.2022 - 07.2023

Cashier

King Soopers
01.2019 - 04.2021

Barista

Starbucks
01.2019 - 03.2021

Sutter Union High School

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Chevelle Cook