Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Chevelle Little

Clarksville,Tennessee

Summary

Dedicated and results-oriented professional with over a decade of comprehensive experience in General Management within the dynamic and demanding environment of Popeye's restaurants. Proven track record of effectively managing budget constraints, overseeing personnel growth, optimizing financial management, controlling supply and food costs, and ensuring seamless operations. Adept at leading teams, maintaining cleanliness and safety standards, navigating health inspections, handling bank deposits, and providing exemplary leadership. Seeking to leverage expertise and accomplishments in contributing to the continued success and growth of Popeye's.

Overview

10
10
years of professional experience

Work History

General Manager

Popeyes® Louisana Kitchen
08.2018 - 04.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Developed and maintained relationships with customers and suppliers through account development.

Assistant Manager

Popeyes® Louisana Kitchen
10.2016 - 08.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Shift Manager

Popeyes® Louisana Kitchen
09.2014 - 02.2016
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Crew Member

Popeyes® Louisana Kitchen
11.2013 - 09.2014
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Medical Assisting

Everest College - Chicago
Chicago, IL

GED -

Ged Program
Clarksville, TN
2012

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Efficient multi-tasker
  • Effective leader
  • Training and coaching
  • Time Management
  • Staff Management
  • Training and Development

Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.

Timeline

General Manager

Popeyes® Louisana Kitchen
08.2018 - 04.2024

Assistant Manager

Popeyes® Louisana Kitchen
10.2016 - 08.2018

Shift Manager

Popeyes® Louisana Kitchen
09.2014 - 02.2016

Crew Member

Popeyes® Louisana Kitchen
11.2013 - 09.2014

Medical Assisting

Everest College - Chicago

GED -

Ged Program
Chevelle Little