Chevelle Richards
Queens
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Home Health Aide
Cottage Care
Queens
11.2024 - Current
- Assisted patients with daily living activities and personal hygiene tasks.
- Monitored vital signs and reported changes to healthcare professionals.
- Provided companionship and emotional support to clients in their homes.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Prepared meals and snacks according to prescribed diets.
- Maintained cleanliness and organization in patient living spaces.
- Assisted with meal preparation and ensured proper nutrition for clients.
- Followed safety protocols to ensure a secure environment for clients.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Helped client with medication self-administration.
- Improved patient outlook and daily living through compassionate care.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Assisted in ambulation and exercise routines for clients.
- Documented care provided and submitted notes to supervisor.
- Engaged patients in recreational activities such as reading books or playing games.
- Recognized emergency situations and implemented appropriate procedures.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Tracked and reported clients' progress based on observations and conversations.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Cared for disabled children or children with sick or disabled parents.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
- Provided entertainment and companionship through conversation, reading, and board games.
- Planned, prepared or served meals to patients according to prescribed diets.
- Delivered high level of assistance with cooking, meal preparation, and shopping.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Participated in developing individualized care plans based on medical orders and assessments.
Ogs restaurant
Chevelle Richards
Queens
09.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Conducted testing of software and systems to ensure quality and reliability.
- Achieved cost-savings by developing functional solutions to problems.
- Utilized various software and tools to streamline processes and optimize performance.
Education
Herbert Morris Technically
Jamaica , Jamaica Skills
- Patient care
- Customer service
- Team collaboration
- Effective communication
Languages
English
Limited
Timeline
Home Health Aide
Cottage Care
11.2024 - Current
Ogs restaurant
Chevelle Richards
09.2023 - Current
Herbert Morris Technically