Chevis Fleming

Started working for Adair Concepts (Skeeters Mesquite Grill) as an AGM and promoted to GM shortly after. In my tenure, I have been successful at multiple locations across five different concepts. Also overseeing multiple locations and concepts simultaneously. Receiving many company awards for excellence (5 time GM of the Year).

• Executed full-service, counter-service, and catering operations.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

• Managed daily operations to achieve quality and service targets.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Established effective working relationships with team members, creating a cohesive work environment.
• Maximized business performance by monitoring operational shifts.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees to maximize team performance.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Supervised employees and oversaw quality compliance with company standards for food and services.