Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Chevis Leonard

Pickerington

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational excellence, and continuous improvement.


Overview

8
8
years of professional experience

Work History

Manager Work Management

NiSource
08.2019 - 11.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.

Operations Team Leader

NiSource
10.2016 - 08.2019
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Proactively identified potential risks or obstacles, developing contingency plans to minimize disruptions to operations.
  • Improved team efficiency and productivity by restructuring workflow and managing assignments.
  • Optimized team performance, providing clear guidance and setting achievable goals.
  • Kept team activities in compliance with safety, regulatory and environmental guidelines.
  • Conducted regular staff training sessions to ensure consistent implementation of best practices across the team.

Education

High School Diploma -

Eastmoor High School
Columbus, OH
06-1997

Skills

  • Verbal and written communication
  • Cross-functional team management
  • Multitasking Abilities
  • Operations Management
  • Problem-solving aptitude
  • Performance Management
  • Adaptability
  • Conflict Resolution
  • Reliability
  • Performance reviewing
  • Team building
  • Problem-solving abilities

Accomplishments

  • Over 20+ years of service in Utilities Operations
  • Managed team over 70+ staff members.
  • Collaborated with team of over 50 employees in the development of new T-Process rollout.
  • Compliance Management ensuring oversight of regulated work

Timeline

Manager Work Management

NiSource
08.2019 - 11.2024

Operations Team Leader

NiSource
10.2016 - 08.2019

High School Diploma -

Eastmoor High School

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Chevis Leonard