Provided direct support to individuals on the autism spectrum, facilitating social skills development and promoting independence in daily living
Engaged clients in meaningful activities to encourage communication and social interaction, fostering a supportive environment
Monitored client progress and documented behavioral observations to inform care strategies and adjustments
Community Habilitation Worker
Independent Support Services
05.2020 - 11.2023
Delivered personalized one-on-one support to individuals with developmental disabilities, including those on the autism spectrum, enhancing their quality of life both at home and in the community
Collaborated with clients to develop and implement individualized service plans, setting specific goals and objectives tailored to each participant’s needs
Assisted elderly clients with activities of daily living (ADLs), including bathing, dressing, and grooming, ensuring comfort and dignity
Customer Service Representative
Target
10.2021 - 05.2023
Provided exceptional customer service by addressing inquiries and resolving complaints promptly, contributing to overall customer satisfaction
Accurately communicated product information and service details, fostering a positive shopping experience
Customer Service Representative Trainer
Finish Line
10.2019 - 01.2022
Trained new customer service representatives on company policies, product knowledge, and customer engagement strategies
Managed administrative tasks including filing, updating databases, and generating reports to streamline operations
Financial Resources Management (FRM) at Pan American Health Organization/World Health Organization (PAHO/WHO)Financial Resources Management (FRM) at Pan American Health Organization/World Health Organization (PAHO/WHO)
High Risk Transition/Acute Care Coordinator at MercyOne Population Health Service OrganizationHigh Risk Transition/Acute Care Coordinator at MercyOne Population Health Service Organization