Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
22
22
years of professional experience
Work History
Supervisor
Spectrum Juvenile Justice Services
10.2022 - Current
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Achieved results by working with staff to meet established targets.
Maintained compliance with company policies, objectives, and communication goals.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Youth Worker
Spectrum Juvenile Justice Services
04.2004 - Current
Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
Managed and led activities promoting growth in mental, emotional, and educational areas.
Assisted in identifying and reducing barriers to youth engagement and development.
Provided key emotional support to special needs youth.
Supervisor
Crystal Creek
09.2021 - 06.2022
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Home Health Aide
Advanced Home Health & Hospice
06.2020 - 07.2021
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Provided mobility assistance such as walking and regular exercising.
Home Health Care Provider
Domel Inc.
03.2016 - 04.2018
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Administered medication as directed by physician.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Documented vitals, behaviors, and medications in client medical records.
Adolescent Counselor
Yolanda's Day Care
11.2013 - 03.2015
Monitored youth behavior and offered guidance and support for positive change.
Coordinated youth programs and activities to enhance life quality and self-esteem.
Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
Provided crisis intervention and emotional support to youth.
Supervisor
Serenity Springs
11.2010 - 03.2012
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Behavioral Health Technician
Detroit Behavioral Institute
09.2005 - 11.2006
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Completed documentation for every incident and forwarded to correct personnel for review.
Conducted client rounds to check on residents.
Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
Direct Care Worker
Spectrum Community Services
02.2002 - 03.2003
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Conducted routine and emergency head counts.
Education
GED -
Southeastern High School
Miami, FL
03.2018
Skills
Volunteering at the Boys&Girls Club
Mentoring
Priority Management
Years of Experience working with children
Communication
Problem Solving
Compassion and Empathy
Patience
Versatility
Timeline
Supervisor
Spectrum Juvenile Justice Services
10.2022 - Current
Supervisor
Crystal Creek
09.2021 - 06.2022
Home Health Aide
Advanced Home Health & Hospice
06.2020 - 07.2021
Home Health Care Provider
Domel Inc.
03.2016 - 04.2018
Adolescent Counselor
Yolanda's Day Care
11.2013 - 03.2015
Supervisor
Serenity Springs
11.2010 - 03.2012
Behavioral Health Technician
Detroit Behavioral Institute
09.2005 - 11.2006
Youth Worker
Spectrum Juvenile Justice Services
04.2004 - Current
Direct Care Worker
Spectrum Community Services
02.2002 - 03.2003
GED -
Southeastern High School
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