Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Overview
6
6
years of professional experience
Work History
Learning and Development Specialist
Mercalis
02.2023 - Current
Enhanced employee performance by designing and implementing tailored comprehensive learning programs.
Established training agendas, assessments, and assigned courses according to program outlines.
Streamlined training process for new hires, accelerating time to productivity.
Evaluated training program effectiveness, adjusting content as needed to maximize learning outcomes.
Collaborated with cross-functional teams to identify skill gaps and create customized trainings to address them.
Senior Reimbursement Specialist
Mercalis
06.2018 - 02.2023
Engaged and provided support to physician societies in evaluating new treatment paradigms, patient support programs and care pathways.
Served as a subject matter expert on complex reimbursement, copay and patient assistance scenarios
Facilitated communication between payers and patient support programs to resolve coverage determination disputes and advocate for favorable outcomes.
Collaborated with cross-functional teams to develop strategies that improved claims processing accuracy and speed.
Mentored reimbursement specialists, providing guidance on best practices and industry standards for optimal performance.
Education
Associate of Applied Science - Business Administration And Management
Katharine Gibbs School - New York City
New York, NY
05.2003
Skills
Diversity and Inclusion
Organizational Development
Problem-solving abilities
Salesforce
Virtual Learning Management
Attention to Detail
Clear Communication
Public Speaking
Coaching and Development
Time Management
Microsoft Office
Timeline
Learning and Development Specialist
Mercalis
02.2023 - Current
Senior Reimbursement Specialist
Mercalis
06.2018 - 02.2023
Associate of Applied Science - Business Administration And Management