Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelle Montoya

Pueblo,CO

Summary

Dynamic Office Manager with 20+ years of experience in supporting day-to-day operational functions from recruiting to onboarding to promoting an environment for a smooth-running business. Highly dependable, ethical and reliable support specialist and leader in blending advanced organizational, technical and business acumen. Crucial assistance to office staff and customers with eagerness and attentiveness.

Overview

18
18
years of professional experience

Work History

Accounts Payable/Receivable Manager

Sangre de Cristo Community Care
Pueblo, CO
05.2023 - Current

Accounts Payable (AP) Management:

Process invoices accurately and timely for payment.
Maintain vendor files and ensure all necessary documentation is complete.
Reconcile accounts payable transactions.
Communicate with vendors regarding payment inquiries and discrepancies.
Prepare and process electronic transfers and payments.
Monitor accounts to ensure payments are up to date.
Manage and track expenses within budgetary constraints.
Implement and maintain AP policies and procedures.
Prepare and analyze AP reports for management review.

Accounts Receivable (AR) Management:

Generate invoices accurately and timely.
Post customer payments to appropriate accounts.
Reconcile accounts receivable transactions.
Follow up on delinquent accounts and collections.
Monitor accounts receivable aging reports.
Resolve billing discrepancies and disputes.
Maintain accurate records of accounts receivable transactions.
Generate and analyze AR reports for management review.

Financial Reporting and Analysis:

Prepare financial statements related to AP and AR.
Provide regular analysis of accounts payable and accounts receivable data.
Assist with budgeting and forecasting related to AP and AR functions.
Identify areas for process improvement and cost savings.
Ensure compliance with accounting principles and regulations.

Communication and Collaboration:

Collaborate with other departments to resolve billing and payment issues.
Communicate effectively with internal and external stakeholders.
Provide support and guidance to staff regarding AP and AR processes.
Participate in meetings and cross-functional teams as needed.

Human Resources Specialist

Sangre de Cristo Community Care
Pueblo, CO
03.2019 - Current
  • Plan recruitment events for interested applicants and organize onboarding activities for newly hired employees.
  • Train staff on software functionality for human resources processes, including employee referral program, sensitive position tracking and tuition assistance program.
  • Supervise staff and client training to maintain comprehensive organizational knowledge of federal, state and local regulations.
  • Guide department managers on hiring practices, salary ranges and position request forms.
  • Complete onboarding and new hire orientation for employees.
  • Process all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
  • Serve as subject matter expert for employment classification and compensation research, talent management and training strategies, providing leadership with advisement.

Accounts Payable Specialist

Argus Home Healthcare
Pueblo, CO
03.2015 - 08.2018
  • Verified accuracy of invoices and process for timely payment
  • Processed daily Journal entries
  • Assisted Senior Accountant with daily/monthly reconciliation
  • Prepared cash flow and aging reports for weekly financial meetings
  • Assisted with Payroll processing
  • Processed Commercial, Medicaid, Medicare and Private Pay client payments and verify AR posted correctly via clearing accounts
  • Reconciled monthly statements and transactions to keep records accurate and current.
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
  • Handled high-volume invoice processing with minimal supervision.

Office Manager

Hope Internal Medicine
Pueblo, CO
06.2014 - 02.2015
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
  • Directed and oversaw office personnel activities.

Office Manager

Occupational Medicine of Southern Colorado
Pueblo, CO
04.2006 - 06.2014
  • Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
  • Solicited vendor quotes to determine optimal material purchase pricing.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.

Education

High School Diploma -

East High School
Pueblo, CO
06.1994

Skills

  • Compliance
  • Employee engagement
  • Recruitment and hiring
  • Human resources operations
  • Staffing and recruiting professional
  • Payroll administration
  • Benefits administration
  • Customer service

Timeline

Accounts Payable/Receivable Manager

Sangre de Cristo Community Care
05.2023 - Current

Human Resources Specialist

Sangre de Cristo Community Care
03.2019 - Current

Accounts Payable Specialist

Argus Home Healthcare
03.2015 - 08.2018

Office Manager

Hope Internal Medicine
06.2014 - 02.2015

Office Manager

Occupational Medicine of Southern Colorado
04.2006 - 06.2014

High School Diploma -

East High School
Shelle Montoya