Summary
Overview
Work History
Education
Skills
Timeline
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Cheyann Gordy

Mount Vernon,AL

Summary

Dynamic professional with a proven track record at Walmart, excelling in customer service and complex problem-solving. Enhanced customer satisfaction through strategic initiatives and effective communication. Known for attention to detail and strong relationship-building skills, consistently delivering results while maintaining a flexible schedule. Honest and dependable team player committed to excellence.

Overview

3
3
years of professional experience

Work History

Associate

Walmart
09.2024 - Current
  • Boosted customer satisfaction by effectively solving complex problems.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Cashier

Circle K Gas Station
03.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Cook

Chevron
06.2022 - 07.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Cashier

Dollar General Market
06.2023 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers clarify product requirements.
  • Adjusted work hours and took on extra shifts to support business requirements.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Citronelle High School
Citronelle, AL
05.2023

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Workplace safety
  • Decision-making
  • Complex Problem-solving
  • Relationship building
  • Flexible schedule
  • Issue resolution
  • Cross-functional teamwork
  • Sales techniques
  • Goal driven
  • Creative thinking
  • Honest and dependable

Timeline

Associate

Walmart
09.2024 - Current

Cashier

Circle K Gas Station
03.2024 - Current

Cashier

Dollar General Market
06.2023 - 05.2024

Cook

Chevron
06.2022 - 07.2024

High School Diploma -

Citronelle High School

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Cheyann Gordy