Cheyann Payne
Molalla
Summary
Compassionate caregiver with extensive experience at Avaemere, skilled in developing personalized care plans and enhancing residents' quality of life. Proven ability in medication management and relationship building, fostering emotional support and companionship. Recognized for implementing process improvements that increased resident satisfaction and care delivery efficiency.
Overview
9
9
years of professional experience
Work History
Elderly Caregiver
Avaemere
St Helens Oregon
08.2025 - 01.2026
- Assisted residents with daily living activities, ensuring comfort and safety.
- Monitored health conditions, reporting changes to medical staff promptly.
- Developed personalized care plans in collaboration with families and healthcare providers.
- Facilitated engaging activities to enhance residents' physical and mental well-being.
- Trained new caregivers on best practices for elderly care and safety protocols.
- Fostered strong relationships with residents, promoting emotional support and companionship.
- Implemented process improvements that enhanced care delivery efficiency and resident satisfaction.
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted disabled clients to support independence and well-being.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
- Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
Caregiver
The Springs At Clackamas Woods
Clackamas, OR
04.2025 - 07.2025
- Provided compassionate care to residents, ensuring comfort and safety during daily activities.
- Assisted with personal hygiene tasks, promoting dignity and independence among residents.
- Administered medications accurately, adhering to established protocols for health management.
- Supported mobility and physical exercises, enhancing residents' physical well-being and engagement.
- Maintained accurate documentation of care provided, ensuring compliance with regulatory standards.
- Collaborated with multidisciplinary teams to develop individualized care plans for residents.
- Trained new caregivers on best practices in resident care and safety procedures.
- Implemented feedback mechanisms to improve resident satisfaction and enhance service delivery.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Cashier
Walgreens
Gladstone, OR
05.2022 - 11.2022
- Collaborated with team members to ensure smooth operations during peak hours.
- Educated customers on promotional offers and loyalty programs.
- Resolved customer issues promptly to enhance satisfaction levels.
- Operated point-of-sale systems proficiently to reduce wait times.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Sales Associate
Bath and Body Works, Limited Brands
Clackamas, OR
10.2020 - 02.2021
- Delivered exceptional customer service, enhancing overall shopping experience.
- Assisted in visual merchandising to create appealing product displays.
- Managed inventory levels, ensuring stock availability and organization.
- Processed transactions accurately and efficiently at point-of-sale systems.
- Collaborated with team members to achieve daily sales goals and targets.
- Engaged with customers to understand needs and recommend suitable products.
- Participated in training sessions for new associates, fostering team development.
- Maintained store cleanliness and orderliness, contributing to positive atmosphere.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Cashier
Kroger
Clackamas, OR
08.2018 - 05.2019
- Processed customer transactions efficiently at checkout stations.
- Assisted customers in locating products and answering inquiries.
- Maintained cleanliness and organization of checkout area.
- Handled cash, credit, and gift card transactions accurately.
Medtech
Evergreen Court
Molalla, OR
05.2017 - 12.2018
- Conducted routine laboratory tests and analyses to ensure accurate patient diagnoses.
- Operated and maintained medical equipment, adhering to safety protocols and regulations.
- Assisted in patient preparation for examinations and procedures, enhancing patient comfort and cooperation.
- Collaborated with healthcare team to improve workflow efficiency and patient care processes.
- Trained new staff on laboratory procedures and equipment operation, fostering team competency.
- Monitored inventory levels of medical supplies, ensuring timely replenishment to support operations.
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Administered medications and performed basic and advanced patient assessments.
- Maintained a sterile work environment, adhering to strict safety guidelines for optimal patient care.
Education
None
Molalla High School
Molalla, OR06-2013
Skills
- Personal hygiene assistance
- Documentation and reporting
- Meal preparation
- Compassionate caregiving
- Time management
- Relationship building
- Dementia care
- Activities of daily living
- Emotional support
- Clear communication
- Housekeeping
- Basic housekeeping
- Customer service
- Patient care
- First aid and safety
- End-of-life care
- Client documentation
- Social interaction
- Infection control
- Workload management
- Patient companionship
- Safe patient transportation
- Alzheimer's support
- Care plan management
- Incontinence care
- Medication management
- Elderly advocacy
Timeline
Elderly Caregiver
Avaemere
08.2025 - 01.2026
Caregiver
The Springs At Clackamas Woods
04.2025 - 07.2025
Cashier
Walgreens
05.2022 - 11.2022
Sales Associate
Bath and Body Works, Limited Brands
10.2020 - 02.2021
Cashier
Kroger
08.2018 - 05.2019
Medtech
Evergreen Court
05.2017 - 12.2018
None
Molalla High School