Summary
Overview
Work History
Education
Skills
Timeline
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Cheyann Perez

Hagerman,NM

Summary

Dynamic and compassionate professional with a proven track record in enhancing customer experiences at Burkes Outlet Bealls and providing exceptional patient care at Ambercare. Excelled in time management and problem-solving, significantly improving client satisfaction. Skilled in medication administration and fostering meaningful relationships, demonstrating a flexible and dependable approach to all tasks.

Overview

10
10
years of professional experience

Work History

Sales Associate

Burkes Outlet Bealls
12.2018 - 10.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Caregiver

Ambercare
03.2024 - 09.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.

Waitress

IHOP
04.2014 - 12.2018
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Processed orders and sent to kitchen employees for preparation.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Education

Faith Christian Academy
Carlsbad, NM

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Patient care
  • Dependable and responsible
  • Meal preparation
  • Housekeeping tasks
  • Compassionate care
  • Flexible schedule
  • Verbal and written communication skills
  • First aid and safety
  • Flexible schedule and availability
  • Patient companionship
  • Dementia care
  • Medical record-keeping
  • Medication and appointment reminders
  • Alzheimer's care
  • Behavioral management
  • Medication management
  • Documentation
  • Mobility assistance
  • Special needs care
  • Client documentation
  • Medication administration
  • Patient management
  • Client transportation
  • Autism support
  • Patient care and companionship

Timeline

Caregiver

Ambercare
03.2024 - 09.2024

Sales Associate

Burkes Outlet Bealls
12.2018 - 10.2020

Waitress

IHOP
04.2014 - 12.2018

Faith Christian Academy
Cheyann Perez