Cheyanna Zubas
Los Angeles,CA
Summary
Results-driven sales leader and content marketer with a proven track record of building and motivating high-performing teams to consistently exceed targets. Strategic planning combined with clear communication fosters revenue growth, strengthens client relationships, and expands market share. Expertise in crafting compelling, SEO-informed copy enhances brand voice and drives audience engagement across web, email, and social platforms. Proficient in analyzing market trends and customer insights to develop impactful campaigns that convert and support sustained business growth.
Overview
2026
2026
years of professional experience
Work History
Sales Representative
The Customer Factory
12.2025 - Current
- Developed and maintained strong relationships with clients to enhance customer loyalty.
- Delivered tailored presentations and product demonstrations to prospective clients.
- Analyzed sales data to identify performance gaps and implement improvement strategies.
- Managed key accounts, ensuring exceptional service delivery and client satisfaction.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Streamlined sales process, reducing time from lead to close.
- Exceeded sales targets through effective planning and goal setting.
- Provided feedback from customers to product development team, influencing future product enhancements.
Sales Representative, Content Writer
Meritus Media
01.2024 - Current
- Cultivated relationships with key clients to enhance brand loyalty and drive repeat business.
- Developed customized sales presentations that addressed client needs and showcased product benefits.
- Collaborated with marketing team to create targeted campaigns that increased lead generation effectiveness.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
- Increased market penetration with introduction of innovative sales tactics.
- Collaborated with marketing department to align sales strategies with new campaigns.
- Participated in trade shows and conferences to network and generate leads.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Stayed current on company offerings and industry trends.
- Edited and proofread content for clarity, grammar, and adherence to style guidelines, improving overall quality.
- Managed multiple projects simultaneously while maintaining deadlines and consistent messaging across channels.
- Implemented SEO best practices in writing processes to increase organic search visibility and traffic growth.
- Improved content quality by conducting thorough research and incorporating industry trends.
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
- Collaborated with graphic designers to produce visually appealing content, enriching user experience.
- Developed and maintained content calendar to ensure consistent publication, boosting reader engagement over time.
- Managed social media accounts, growing follower base through engaging and informative posts.
Sales Representative
Terraboost Media
06.2025 - 12.2025
- Developed and maintained strong relationships with key accounts to drive sales growth.
- Collaborated with marketing teams to execute promotional campaigns and enhance brand visibility.
- Conducted market analysis to identify trends and inform strategic sales initiatives.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales Representative
Anheuser-Busch
01.2014 - 2017
- Lead B2B sales strategy, overseeing retail partnerships, territory management, and brand alignment across Georgia.
- Develop and implement targeted marketing campaigns and digital strategies, including organic social media content.
- Manage all CRM activity using Salesforce, ensuring visibility of sales pipelines and touchpoints across teams.
- Collaborate with creative and marketing departments to synchronize product launches with promotional efforts.
- Track KPIs and sales performance using Google Sheets, Excel, and custom dashboards.
- Implemented CRM systems to streamline sales processes and improve customer interactions.
- Monitored competitor activities to adapt strategies and maintain competitive edge in the market.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Conducted detailed market analysis to guide development of sales strategies.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
Sales Lead
Sazerac
2017 - 2024
- Led sales team to achieve monthly revenue targets through strategic planning and execution.
- Developed training programs for new sales associates, enhancing product knowledge and customer service skills.
- Analyzed market trends to identify opportunities for growth and adjust sales strategies accordingly.
- Fostered relationships with key clients, resulting in increased customer loyalty and repeat business.
- Implemented CRM tools to streamline sales processes and improve tracking of customer interactions.
- Conducted regular performance reviews, providing constructive feedback to team members for professional development.
- Collaborated with marketing teams to design promotional campaigns that drove traffic and boosted sales conversions.
- Trained, coached, and mentored new sales associates for maximum performance.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
- Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
- Boosted regional sales figures, leading targeted marketing campaigns.
Education
General Studies -
Middle Georgia State University
Macon, GASkills
- Sales software proficiency
- Team management
- Negotiation expertise
- Lead generation
- Cold calling
- Account servicing
- Customer retention
- Teamwork and collaboration
- Excellent communication
- Organizational skills
- Creative writing
- Deadline management
- Social media proficiency
- Marketing
Timeline
Sales Representative
The Customer Factory
12.2025 - Current
Sales Representative
Terraboost Media
06.2025 - 12.2025
Sales Representative, Content Writer
Meritus Media
01.2024 - Current
Sales Representative
Anheuser-Busch
01.2014 - 2017
Sales Lead
Sazerac
2017 - 2024
General Studies -
Middle Georgia State University