Motivated college student seeking internships and opportunities in the healthcare industry to gain hands-on experience and further develop industry-specific skills. With a strong foundation in customer service, administrative support, and a keen attention to detail, I bring excellent organizational skills and a commitment to delivering exceptional service. Eager to contribute to a dynamic team while building a successful career in healthcare.
Overview
7
7
years of professional experience
1
1
Certification
Work History
College & Career Readiness Advisor
Wayne Westland Community School District
08.2023 - Current
Facilitated communication between students, parents, and educational institutions, developing strong interpersonal and communication skills.
Organized and documented events and activities, ensuring all materials were accurate and accessible.
Managed confidential information related to student records and postsecondary options, demonstrating a clear understanding of privacy and confidentiality protocols.
Developed and maintained resources such as presentations, informational guides, and tutorials, documenting and presenting clear, concise information.
Collaborated with various departments and external organizations, ensuring smooth coordination of events and communication.
Assisted with decision-making processes, helping guide students and families through complex educational options.
MCAN College Adviser
MCAN Advise MI, AmeriCorps
02.2021 - Current
Provided guidance to students and families, helping them navigate complex processes such as college admissions, financial aid applications, and deadline tracking.
Maintained confidential student records and ensured the proper handling of sensitive information
Tracked and managed multiple deadlines for applications, scholarship submissions, and meetings in accordance to time restrictions
Created and delivered presentations and informational materials to students and staff, showcasing the ability to clearly communicate complex information
Developed relationships with key stakeholders in the educational process, demonstrating strong interpersonal skills needed for interacting with others
Organized and managed events, including workshops, college visits, and fairs, demonstrating project management skills and the ability to handle logistics
Driver’s Training Instructor & Administrative Assistant
The Driver's Seat
Wayne, MI
05.2019 - Current
Instructed students on vehicle operation, traffic laws, and safety regulations, which demonstrates your ability to explain complex information in a clear, concise manner
Documented student progress, including driving hours, test results, and evaluations,
Communicated effectively with students and parents, ensuring they understood expectations, schedules, and progress
Managed administrative tasks, including scheduling lessons, organizing paperwork, and maintaining accurate records
Followed state regulations and company policies to ensure compliance with legal and safety standards
Handled sensitive student information, including test results and progress reports, demonstrating an understanding of confidentiality.
Provided individualized support to a population with varying needs and learning styles
Customer Care Receptionist
Boston Consulting Group
10.2021 - 11.2021
Maintained confidential information, showcasing an understanding of handling sensitive data.
Managed appointment schedules, ensuring efficient time management and organization
Worked in a fast-paced, high-pressure environment, demonstrating the ability to handle multiple tasks and adapt to changing priorities.
Family Helper
Private Clients
Ann Arbor, MI
05.2018 - 11.2020
Provided personalized, detail-oriented assistance in high-stress situations, developing a strong ability to stay organized and focused
Managed care in a private setting and supported family members with their daily needs, which may include assisting with documentation or managing schedules.
Provided daily support to a member of a family in managing personal health needs and schedules.
Assisted with basic care tasks, offering compassionate support in a home setting.
Demonstrated strong communication and problem-solving skills while working independently in a dynamic environment.
Adapted quickly to changing needs, ensuring that family members received timely care and assistance.
Education
Bachelor of Science -
University of Michigan
Ann Arbor, MI
12-2027
Surgical Technology Program - Medical Terminology, Anatomy & Physiology, Infection Control, Surgical Procedures, Patient Care, Healthcare Law And Ethics
Washtenaw Community College
Ann Arbor, MI
05-2026
Skills
Medical terminology
Patient communication
HIPAA compliance
Time management
Hand-Eye Coordination
Attention to Detail
Microsoft Office
Data entry
Organizational Skills
Medical Office Operations
Certified in CPR/AED
Computer Literacy
Data Analysis
Case Management
Listening actively
Reliability
Certification
CPR & First Aid
Medical Scribe Certification
Professional Attributes
Excellent written and verbal communication skills.
Ability to maintain patient confidentiality.
Strong multitasking abilities.
Compassionate and empathetic.
Quick to learn new systems and procedures.
Collaborative team player.
Languages
Spanish
Professional
Timeline
College & Career Readiness Advisor
Wayne Westland Community School District
08.2023 - Current
Customer Care Receptionist
Boston Consulting Group
10.2021 - 11.2021
MCAN College Adviser
MCAN Advise MI, AmeriCorps
02.2021 - Current
Driver’s Training Instructor & Administrative Assistant
The Driver's Seat
05.2019 - Current
Family Helper
Private Clients
05.2018 - 11.2020
CPR & First Aid
Medical Scribe Certification
Bachelor of Science -
University of Michigan
Surgical Technology Program - Medical Terminology, Anatomy & Physiology, Infection Control, Surgical Procedures, Patient Care, Healthcare Law And Ethics
Washtenaw Community College
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