Cheyanne Cooter
Church Hill,TN
Summary
Proven track record in enhancing productivity and customer satisfaction, leveraging strong time management and critical thinking skills. Excelled in roles requiring quality inspection and professional customer service, significantly contributing to operational excellence and client loyalty. Demonstrated adaptability and a commitment to quality, driving successful outcomes in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Production Worker
Hutchinson Sealing Systems
08.2022 - Current
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Made sure that products were produced on time and are of good quality.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Server Manager
Hale Springs Inn
10.2019 - 07.2022
- Welcomed and greeted guests before presenting special menu items to clients.
- Processed cash, credit and touchless transactions to fulfill customer orders.
- Administered user accounts, access controls, and permissions in accordance with company policies and best practices for security compliance.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Banquet Planner
Mariott Hotel
08.2019 - 06.2022
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Provided friendly, courteous service to create memorable moments for guests.
- Worked with banquet manager to coordinate event set up and schedule.
- Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
- Developed strong rapport with repeat customers, leading to increased loyalty and return business for the venue''s banquet services.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Education
No Degree - Pharmacy (Pre-Pharmacy)
Walters State Community College
Morristown, TN01.2020
Skills
- Quality Inspection
- Computer Skills
- Hand-tool proficiency
- Sales and Marketing
- Money Handling
- Critical Thinking
- POS Terminal Operation
- Customer Service Management
- Professional and Courteous
- Time Management
- Adaptive Problem Solving
Timeline
Production Worker
Hutchinson Sealing Systems
08.2022 - Current
Server Manager
Hale Springs Inn
10.2019 - 07.2022
Banquet Planner
Mariott Hotel
08.2019 - 06.2022
No Degree - Pharmacy (Pre-Pharmacy)
Walters State Community College
Similar Profiles
Jack GreenJack Green
HES Specialist at Hutchinson Sealing SystemsHES Specialist at Hutchinson Sealing Systems
Debra BurrisDebra Burris
Group Leader at Hutchinson Sealing SystemsGroup Leader at Hutchinson Sealing Systems
Debra BurrisDebra Burris
Group Leader at Hutchinson Sealing SystemsGroup Leader at Hutchinson Sealing Systems