Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Assessments
Personal Information
Timeline
Generic

Cheyanne Espinola

Summary

Efficient Cash Office Associate offers resourcefulness, computer proficiency and financial systems knowledge. Works quickly and accurately to update systems, check shipments and verify totals. Highly organized and methodical with disciplined approach and excellent communication skills.


Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.


Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

12
12
years of professional experience
6
6
Certifications

Work History

Medication Technician/CNA

Nazareth House Fresno
03.2020 - Current
  • Ensured proper disposal of expired or unused medications according to state regulations and facility procedures, maintaining a safe work environment.
  • Reduced medication errors by implementing a double-check system before administering medications to patients.
  • Demonstrated exceptional attention to detail when preparing medication dosages, leading to increased patient satisfaction scores.
  • Elevated the quality of care provided to patients by attending regular continuing education courses on pharmacology topics relevant to the Medication Technician role.

Lead Cashier

Lowe's Home Improvement
01.2018 - 03.2020
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Provided exceptional customer service by addressing concerns promptly and professionally, retaining loyal clientele.
  • Reduced cashier errors by implementing thorough training programs for new employees.
  • Streamlined the checkout process for faster service, leading to increased customer loyalty.
  • Collaborated with management to develop strategies for improving overall store performance and profitability.
  • Maximized employee productivity through effective scheduling and workload distribution, reducing stress among staff members.

Money Room Clerk

Orchard Supply Hardware
06.2014 - 11.2018
  • Streamlined communication with other departments by using clear and concise reporting methods, ensuring accurate financial information was relayed promptly.
  • Reduced discrepancies in cash counts by implementing thorough training sessions for new staff members on proper cash handling techniques.
  • Demonstrated adaptability by cross-training in various roles within the money room department, ensuring seamless coverage during staff absences or high-volume periods.
  • Exhibited excellent problem-solving skills when faced with unexpected challenges, developing and implementing effective solutions to maintain smooth operations.
  • Developed strong relationships with banking partners to ensure timely processing of deposits and withdrawals, enhancing overall financial operations.
  • Maintained strict confidentiality regarding sensitive financial information, safeguarding company assets from potential breaches or leaks of proprietary data.

Cashier/CSR

Orchard Supply Hardware
10.2011 - 11.2018
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

CNA - Nursing

Pacific Health Education
Fresno, CA
08.2022 - 05.2022

GED - Adult Education

Clovis Adult Education
Clovis, CA

Associate of Science - Psychology

Fresno City College
Fresno, CA
05.2001 -

Skills

Emergency Response

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Certification

CPR Certification

Additional Information

HIGHLIGHTS OF QUALIFICATIONS Works well, with others or independently Able to handle customer needs efficiently and in timely manner. Able to maintain friendly and professional demeanor. Patience and understanding, time management. APPLICABLE SKILLS Great people skills Cash handling Team Player Punctual Organizational Safety Conscious

Assessments

Nursing assistant skills, Proficient, 11/01/20

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

CNA - Nursing

Pacific Health Education
08.2022 - 05.2022

Medication Technician/CNA

Nazareth House Fresno
03.2020 - Current

Lead Cashier

Lowe's Home Improvement
01.2018 - 03.2020

Money Room Clerk

Orchard Supply Hardware
06.2014 - 11.2018

Cashier/CSR

Orchard Supply Hardware
10.2011 - 11.2018

Associate of Science - Psychology

Fresno City College
05.2001 -

GED - Adult Education

Clovis Adult Education

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Cheyanne Espinola