Summary
Overview
Work History
Education
Skills
Timeline
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Cheyanne Harding

Dallas,United States

Summary

Dedicated and detail-oriented professional with experience as an Office Assistant, skilled in streamlining operations and enhancing productivity. Proficient in managing daily office functions, supporting accounting tasks, and organizing firm events. Demonstrated creativity in developing and implementing innovative workflow solutions, and successfully led training workshops on software tools. Passionate about creating efficient work environments and committed to making a meaningful impact in every role.

Overview

2
2
years of professional experience

Work History

Office Assistant

ByrdAdatto
07.2023 - 10.2024
  • Lead the process of opening new files, ensuring thorough organization and accessibility.
  • Answered the main line, serving as the primary point of contact for internal and external inquiries.
  • Coordinated office events including happy hours, birthdays, book club, film club ensuring smooth execution and employee engagement.
  • Assisted with accounting tasks including accounts payable and billing, ensuring accuracy and timeliness.
  • Strengthened office organization by implementing new legal filing sharing software, maintaining proper usage and organization of important documents.
  • Assisted with office technology, ensuring smooth operation and efficiency in technology use throughout the office.
  • Supported operations initiatives and processes, contributing to the enhancement of overall organizational efficiency and effectiveness.

Customer Success Specialist

Cnect
02.2023 - 05.2023
  • Successfully onboarded clients by guiding them through the process, ensuring their understanding of our software solutions and services, and providing ongoing support.
  • Worked under the customer service success team and tracked engagement, seeking feedback from previously mentioned clients to continuously improve Cnect's services.
  • Demonstrated the ability to balance several tasks with attention to detail, ensuring that all clients needs were met in a timely and efficient manner.
  • Created a daily strategic plan, managed the daily curation of knowledge, and participated in customer calls and emails, quarterly business reviews, and demo meetings for clients, ensuring that all client interactions were professional and informative.
  • Monitored invoices for client's monthly use of Cnect and promoted their positions their portions, ensuring that clients were informed of their usage and received promotions as approrpriate.

Leadership Development Internship

RippleMatch
08.2022 - 12.2022
  • Worked with Leadership Team to understand RippleMatch's goals and values, performed strategic assessments to identify growth opportunities.
  • Utilized various growth strategies and tools such as social media, email marketing, presentations, and networking to increase awareness and user base on campus.
  • Collaborated with numerous RippleMatch interns to share best practices and cultivate a sense of community.
  • Developed leadership skills through mentorship, training, and new challenges.

Strategic Plan Research Analyst

Simmons University
07.2022 - 11.2022
  • Collected and analyzed date on 13 competitors and consumer trends, conducted research and summarized findings.
  • Consolidated data into presentations and reports for use in the strategic plan for the university, verified sources and ensured data accuracy,
  • Supported the design/implementation of survey instruments to gather info from 20 students.
  • Communicated with manager and faculty to align strategic plan with university objectives and provided data-driven recommendations.

Education

Bachelor of Science - Business Adminstration And Management

Simmons University
Boston, MA
12.2022

Skills

  • Interpersonal
  • Attention to Detail
  • Project Management
  • Organization and Time Management
  • Problem-Solving
  • Teamwork and Collaboration

Timeline

Office Assistant

ByrdAdatto
07.2023 - 10.2024

Customer Success Specialist

Cnect
02.2023 - 05.2023

Leadership Development Internship

RippleMatch
08.2022 - 12.2022

Strategic Plan Research Analyst

Simmons University
07.2022 - 11.2022

Bachelor of Science - Business Adminstration And Management

Simmons University
Cheyanne Harding