Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheyanne Jarrell

Everett

Summary

Highly skilled project manager with over 8 years of experience leading cross-functional teams to deliver projects on time and within budget. Enhancing customer satisfaction, decision-making, fostering positive work environments and implementing innovative solutions to achieve business goals. Seeking to leverage leadership skills and technical expertise to drive success in dynamic and organized environments.

Overview

14
14
years of professional experience

Work History

Assistant Manager

Taco Time
03.2019 - Current
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Team Leader

Wingstop
01.2019 - 03.2021
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Created and managed project plans, timelines and budgets.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Worked effectively in fast-paced environments.

Restaurant Team Member

Taco Time
01.2011 - 06.2014
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.

Education

High School Diploma -

Mariner High School
Everett, WA
06-2012

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem Solving
  • Written communication
  • Scheduling and planning
  • Problem Solving
  • Financial reporting
  • Coaching and mentoring
  • Reporting and documenting
  • Multitasking and organization
  • Computer skills
  • Teamwork and collaboration

Timeline

Assistant Manager

Taco Time
03.2019 - Current

Team Leader

Wingstop
01.2019 - 03.2021

Restaurant Team Member

Taco Time
01.2011 - 06.2014

High School Diploma -

Mariner High School

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Cheyanne Jarrell