Cheyanne Kelly
Frankfort,IN
Summary
Dynamic and results-driven professional with extensive experience at Dairy Queen, excelling in team collaboration and operational efficiency. Proven ability in inventory management and heavy lifting, consistently enhancing customer satisfaction and achieving operational targets. Self-motivated leader dedicated to fostering a positive work environment and driving team performance.
Overview
10
10
years of professional experience
Work History
Warehouse Worker
Global Plastics
08.2025 - 10.2025
- Conducted regular safety inspections to maintain compliance with health and safety regulations.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
Server
The Main Event
01.2025 - 05.2025
- Delivered exceptional customer service to enhance guest experience.
- Collaborated with kitchen staff to ensure timely order preparation and delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Accurately processed customer transactions using point-of-sale systems.
- Managed multiple tables while maintaining attention to detail and guest satisfaction.
General Manager
Dairy Queen
01.2021 - 04.2024
- Oversaw daily operations, ensuring high standards of service and product quality.
- Managed staff schedules, optimizing labor costs while maintaining service efficiency.
- Developed training programs to enhance team performance and customer satisfaction.
- Implemented inventory management practices to reduce waste and improve supply chain efficiency.
- Fostered a positive work environment, promoting teamwork and employee engagement initiatives.
- Collaborated with corporate leadership to align local business strategies with company goals.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Department Manager
Walmart
08.2015 - 06.2020
- Led team to achieve operational targets while enhancing customer service and satisfaction levels.
- Managed inventory control processes, ensuring accurate stock levels and reducing shrinkage.
- Implemented training programs for staff, improving employee performance and retention rates.
- Developed scheduling strategies to optimize labor costs and meet fluctuating demand effectively.
- Streamlined communication between departments, resulting in improved workflow and collaboration.
- Established clear performance expectations for staff members which led to increased accountability.
Education
GED -
Indiana Online Only
Frankfort, IN09-2020
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Loading and unloading
- Problem-solving
- Team collaboration
- Clear communication
- Material handling
Timeline
Warehouse Worker
Global Plastics
08.2025 - 10.2025
Server
The Main Event
01.2025 - 05.2025
General Manager
Dairy Queen
01.2021 - 04.2024
Department Manager
Walmart
08.2015 - 06.2020
GED -
Indiana Online Only