Summary
Overview
Work History
Education
Skills
Timeline
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Cheyanne MCLEAN

Quinlan,TX

Summary

Dynamic and dependable professional with extensive experience at Walmart, excelling in cash handling and customer service. Proven ability to enhance customer satisfaction through effective problem-solving and strong interpersonal skills. Adept at maintaining compliance with HIPAA regulations while supporting pharmacy operations and fostering teamwork for optimal service delivery.

Overview

2026
2026
years of professional experience

Work History

Pharmacy Cashier

Walmart
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with inquiries and provided product recommendations to enhance shopping experience.
  • Maintained cleanliness and organization of the pharmacy area to comply with safety standards.
  • Collaborated with pharmacy staff to ensure timely stock replenishment of over-the-counter medications.
  • Handled customer complaints professionally, improving overall satisfaction and loyalty.
  • Trained new cashiers on operational procedures and company policies for seamless onboarding.
  • Developed strong relationships with customers through consistent professionalism and excellent interpersonal skills.
  • Served as a reliable backup when staffing shortages occurred in other areas of the pharmacy or store.
  • Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
  • Efficiently processed prescription drop-offs and pick-ups while maintaining strict adherence to HIPAA regulations.

Home Health Care Attendant

Rise Sun Home Health Care
11.2023 - Current
  • Assisted clients with daily living activities, promoting independence and enhancing quality of life.
  • Monitored client health conditions, documenting changes and reporting to healthcare professionals for timely interventions.
  • Supported personal hygiene routines and medication schedules, ensuring compliance with care plans.
  • Collaborated with family members to communicate client needs and preferences effectively.
  • Maintained clean and safe environments for clients by following established health protocols and procedures.
  • Developed rapport with clients, fostering trust and emotional support during care interactions.
  • Adapted to changing client needs, demonstrating flexibility in care approaches and techniques.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Developed strong rapport with patients, fostering trust and open communication for optimal care provision.
  • Maintained a safe and clean environment for patients, reducing the risk of infection or injury.
  • Monitored vital signs regularly, promptly reporting any significant changes to healthcare professionals.

Cashier

Walmart
01.2009 - 07.2010
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided exceptional service.
  • Maintained accurate cash drawer and balanced registers at shift end.
  • Collaborated with team members to ensure smooth store operations.
  • Trained new cashiers on operational procedures and customer service standards.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Medical Billing And Coding - Medical Billing And Coding

Sanford And Brown
Dallas, TX
06.2010

Skills

  • HIPAA regulations
  • Maintaining cleanliness
  • Organization and prioritization
  • Cash handling expertise
  • Insurance verification
  • Quality assurance
  • POS system operation
  • Telephone etiquette
  • Sales promotion
  • Patient education support
  • Prescription processing assistance
  • Pharmacy terminology
  • Retail pharmacy procedures
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Honest and dependable
  • Time management
  • Reliable and responsible
  • Attention to detail
  • Customer assistance
  • Problem-solving abilities
  • Cleaning and sanitizing

Timeline

Home Health Care Attendant

Rise Sun Home Health Care
11.2023 - Current

Cashier

Walmart
01.2009 - 07.2010

Pharmacy Cashier

Walmart

Medical Billing And Coding - Medical Billing And Coding

Sanford And Brown

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Cheyanne MCLEAN