Cheyanne miller
viper
Summary
Dynamic customer service professional with a proven track record in problem-solving and conflict resolution. Committed to fostering strong client relationships and enhancing operational efficiency.
Overview
2
2
years of professional experience
Work History
LIHEAP Assistance Worker
LKLP
Hazard, KY
11.2025 - Current
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Monitored and tracked budgets and expenses.
- Edited and proofread documents for accuracy and completeness.
- Utilized office management software to record and track customer information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Reported defective products or machinery to supervisor.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Cleaned and straightened work areas to maximize productivity and safety.
- Followed instructions and procedures to complete assigned tasks.
- Worked fast to complete tasks and meet daily deadlines.
- Adapted quickly to new tasks and responsibilities as required by production demands.
- Collaborated with team members to streamline operations and improve overall productivity.
- Followed safety protocols to maintain a secure working environment for all team members.
- Operated machinery to assist in production processes and ensure efficient workflow.
Team Member
Burger King
Hazard, KY
07.2024 - 02.2026
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Operated kitchen equipment safely and efficiently to prepare food items.
- Collaborated with team members to maintain cleanliness and organization of workstations.
- Assisted in training new team members on operational procedures and safety protocols.
- Handled cash transactions accurately, ensuring proper cash register management.
- Participated in inventory management, restocking supplies as needed to meet demand.
- Followed food safety guidelines to ensure compliance with health regulations.
- Adapted quickly to changing priorities during peak hours, maintaining workflow efficiency.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Assisted in inventory management to prevent stock shortages and overages.
- Improved customer satisfaction by quickly helping each person find desired items.
Arcade Attendant/ Inflatable Monitor
Playtime Arcade and Inflatables
Hazard, KY
04.2025 - 09.2025
- Operated arcade games and inflatables, ensuring safety and guest satisfaction.
- Assisted customers with game selection and troubleshooting technical issues.
- Maintained cleanliness and organization of gaming areas and equipment.
- Monitored game inventory, reporting low stock to management for timely replenishment.
- Conducted routine maintenance checks on arcade machines to ensure optimal performance.
- Engaged with guests to foster a welcoming atmosphere, boosting repeat visits.
- Managed cash transactions with accuracy, ensuring proper handling of currency and tokens.
- Enhanced customer satisfaction by maintaining clean and organized arcade game stations.
- Educated customers on how to operate games properly, reducing instances of machine malfunctions due to user error.
- Notified supervisor of defective machines and recorded malfunctions and repairs to maintain required records.
- Maintained appearance of arcade floor and surrounding areas by cleaning surfaces, counters and equipment.
- Promoted guest loyalty through consistent implementation of promotional offers and rewards programs tailored specifically for frequent visitors.
- Assisted with game technical and mechanical issues and offered playing instructions to enhance guest enjoyment.
- Improved revenue by promoting special deals and packages to customers during peak hours.
Education
High School Diploma -
Penn Foster Career School
Scranton, PASkills
- Cleaning
- Customer service
- Problem-solving
- Attention to detail
- Restocking skills
- Customer relations
- Conflict resolution
- Budgeting and finance
- Cleaning and sanitation
- Verbal and written communication
- Data confidentiality
- Safety hazard removal
Timeline
LIHEAP Assistance Worker
LKLP
11.2025 - Current
Arcade Attendant/ Inflatable Monitor
Playtime Arcade and Inflatables
04.2025 - 09.2025
Team Member
Burger King
07.2024 - 02.2026
High School Diploma -
Penn Foster Career School