Cheyanne Pagan
Las Vegas,NV
Overview
1
1
year of professional experience
Work History
Security Guard Officer
GardaWorld Security
09.2023 - 02.2024
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Created a welcoming atmosphere for guests while maintaining strict vigilance over potential security hazards or breaches.
- Checked and verified photo identification prior to granting facility access.
Outbound Call Center Representative
Presicion Opinion
09.2022 - 01.2023
- Maintained strong relationships with customers, leading to increased repeat business.
- Exceeded daily outbound call quotas while maintaining high levels of customer satisfaction and engagement.
- Enhanced company reputation by addressing customer concerns and resolving issues promptly.
- Expanded the customer base by generating leads through targeted outreach initiatives such as referrals or cold calling campaigns.
Education
No Degree - Medical Assistant
Northwest Career College
Las Vegas, NV09.2024
High School Diploma -
Legacy High School
North Las Vegas, NV06.2022
Timeline
Security Guard Officer
GardaWorld Security
09.2023 - 02.2024
Outbound Call Center Representative
Presicion Opinion
09.2022 - 01.2023
No Degree - Medical Assistant
Northwest Career College
High School Diploma -
Legacy High School