Cheyanne Passmore
Cochran,GA
Summary
Highly motivated and passionate dog groomer who cares about the health and safety of pets. Experienced in bathing, drying and grooming dogs in a high paced environment while also keeping the dogs comfortable and calm. While I'm only a year into this profession I have learned this is my career. I love making dogs look and feel good. There is so much I can still learn and am hoping to find the perfect salon and mentor!
Overview
4
4
years of professional experience
Work History
Dog Groomer
Dragonfly Dog Grooming Llc
08.2023 - Current
- Skillfully manage difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, debris, hair/fur, and mats.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
Emergency Roadside Assistance Agent
GEICO
10.2021 - 07.2023
- Managed high call volume while remaining calm and professional, ensuring accurate information was relayed to all parties involved.
- Updated internal databases with detailed notes regarding each call handled, allowing for seamless follow-up if needed.
- Consistently met or exceeded performance benchmarks related to call handling time and customer satisfaction scores.
- Reduced wait times for stranded motorists by swiftly dispatching tow trucks and other support vehicles.
Assistant Manager
Orielly Auto Parts
09.2020 - 10.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
GED -
Oconee Fall Line Technical College
Dublin, GA2018
Dog Groomer -
Paragon School of Pet Grooming
Remote08.2024
Skills
- Verbal communication
- Cross-cultural communication
- Nonverbal communication
- Assertiveness
- Photography
- Crisis management
- Problem-solving
- Customer service
- Time management
- Detail-oriented
- Effective communication
- Team collaboration
- Excellent communication
- Reliability
- Multitasking Abilities
- Problem-solving abilities
- Attention to detail
Timeline
Dog Groomer
Dragonfly Dog Grooming Llc
08.2023 - Current
Emergency Roadside Assistance Agent
GEICO
10.2021 - 07.2023
Assistant Manager
Orielly Auto Parts
09.2020 - 10.2021
GED -
Oconee Fall Line Technical College
Dog Groomer -
Paragon School of Pet Grooming
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