Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Server Trainer
Hymans Seafood
05.2022 - 07.2023
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Taught servers to memorize menu ingredients and provide information on preparation methods.
Trained and mentored over 15 new personnel hired to fulfill various roles.
Stay at Home Mom
N/A
11.2017 - 05.2022
Mediated between family members to facilitate conflict resolution and build healthy family relationships
Responded to crises and emergency situations to provide immediate assistance to persons in need.
Handled needs regarding young children, while also maintaining clean and safe environments for them to succeed.
Server
IHOP
04.2017 - 10.2017
Set positive tone for entire dining experience as first point of contact for incoming guests.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bussed and reset tables to keep dining room and work areas clean.
Answered customers' questions, recommended items, and recorded order information.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Supported needs of 40+ guests during one shift.
Server
Cracker Barrel
05.2017 - 09.2017
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Accurately served approximately 40 or more guest during shifts while maintaining teamwork amongst coworkers.
Team Member
Chick-fil-a Five Points
10.2012 - 08.2015
Contributed to team success by completing jobs quickly and accurately.
Kept work areas clean, organized, and safe to promote efficiency and team safety
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
Worked different stations to provide optimal coverage and meet production goals
Team Member
Sonic
07.2011 - 10.2012
Worked different stations to provide optimal coverage and meet production goals.
Operated register to process payments and collect cash payment for order totals.
Learned all required tasks quickly to maximize performance.
Contributed to team success by completing jobs quickly and accurately.
Helped manage over 100 customers during one shift.
Education
Some College (No Degree) - Early Childhood Education
University of South Carolina - Columbia
Columbia, SC
Diploma -
Dreher High School
Columbia, SC
05.2015
Skills
Policy Enforcement
Team Member Training
Customer Needs Assessment
Positive Attitude
Attention to Detail
Multitasking
Complaint Handling
Time Management
Timeline
Server Trainer
Hymans Seafood
05.2022 - 07.2023
Stay at Home Mom
N/A
11.2017 - 05.2022
Server
Cracker Barrel
05.2017 - 09.2017
Server
IHOP
04.2017 - 10.2017
Team Member
Chick-fil-a Five Points
10.2012 - 08.2015
Team Member
Sonic
07.2011 - 10.2012
Some College (No Degree) - Early Childhood Education