Dynamic individual with hands-on experience in patient care and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
7
7
years of professional experience
Work History
MA-CLINCAL
Orthopedic Associates of Southwest Ohio
04.2024 - Current
Coordinated patient care activities to ensure seamless communication between medical staff and patients.
Maintained accurate clinical documentation for patient interactions and treatment plans.
Assisted in the maintenance and calibration of medical equipment to ensure optimal functionality.
Implemented quality assurance processes to enhance patient safety and care standards.
Educated patients on treatment options and post-operative care to promote recovery.
Skilled at working independently and collaboratively in a team environment.
Maintained confidentiality of patient records in accordance with HIPAA regulations.
Front Desk Receptionist
KPN Heart and Vascular
02.2022 - 04.2024
Provided administrative support by managing incoming and outgoing correspondence efficiently.
Coordinated visitor check-in procedures to ensure smooth and secure access to facilities.
Facilitated communication between departments to streamline appointment scheduling processes.
Handled multi-line phone systems, addressing inquiries and directing calls to appropriate staff.
Organized and maintained accurate patient records, ensuring confidentiality and compliance.
Shift Lead
Skyline
01.2019 - 02.2022
Led daily operations to enhance team efficiency and service delivery.
Managed shift scheduling to ensure optimal staff coverage and productivity.
Coordinated inventory management processes, reducing waste and improving stock accuracy.
Facilitated training sessions for staff to enhance product knowledge and customer service skills.
Encouraged teamwork and collaboration among staff to foster a positive work environment.