Cheyanne Trlak
Kokomo,IN
Summary
Results-driven individual with clinical experience and a commitment to promoting positive patient interactions. Skilled in critical thinking, decision-making, and active listening, contributing to improved patient outcomes and customer loyalty.
Overview
6
6
years of professional experience
Work History
Clinical Experience
Indiana University, Kokomo
Kokomo, IN
08.2024 - 05.2026
- Promoted a positive clinical experience for patients with excellent communication skills
- Gained valuable clinical experience by working closely with experienced technologists in the hospital setting
- Utilized critical thinking skills to make informed decisions about patient care based on clinical experience and evidence-based practice guidelines.
Personal Shopper
Sam’s Club
Kokomo, IN
05.2024 - 03.2026
- Curated personalized shopping experiences for members, enhancing customer satisfaction and loyalty.
- Provided training and mentorship to new personal shoppers, fostering a collaborative work environment.
- Facilitated efficient checkout processes, reducing wait times and enhancing overall shopping experience.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Receptionist
Pfeifer Internal Medicine
Kokomo, IN
01.2023 - 04.2024
- Managed patient scheduling and appointment confirmations to enhance workflow efficiency.
- Coordinated front desk operations, ensuring seamless patient check-in and documentation processes.
- Maintained patient records with accuracy, adhering to HIPAA regulations for confidentiality.
- Assisted in training new staff members on office procedures and medical software usage.
- Checked patient insurance, demographic, and health history to keep information current.
Waitress
Gordo’s Taco Shop
Kokomo, IN
07.2020 - 01.2024
- Provided exceptional customer service to enhance dining experience.
- Assisted in daily operations by taking orders and serving food efficiently.
- Maintained cleanliness and organization of dining area to meet health standards.
- Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
Associate of Science - Radiography
Indiana University, Kokomo
Kokomo, IN05.2026
Skills
- Clinical experience
- Customer service
- Active listening
- Critical thinking
- Attention to detail
- Decision-making
Timeline
Clinical Experience
Indiana University, Kokomo
08.2024 - 05.2026
Personal Shopper
Sam’s Club
05.2024 - 03.2026
Receptionist
Pfeifer Internal Medicine
01.2023 - 04.2024
Waitress
Gordo’s Taco Shop
07.2020 - 01.2024
Associate of Science - Radiography
Indiana University, Kokomo