Dynamic Facility Manager with a proven track record at The Townsend Dental Practice, P.C., excelling in leadership and problem-solving. Streamlined office procedures and enhanced inventory management, significantly increasing operational efficiency. Skilled in building maintenance and adept at multitasking, consistently delivering results beyond employer expectations.
Overview
15
15
years of professional experience
Work History
Facility Manager
The Townsend Dental Practice, P.C.
06.2010 - Current
Maintained inventory and ordered supplies to keep facility resources readily available.
Streamlined office procedures by implementing efficient filing systems and optimizing administrative processes.
Expedited invoice processing/payment approvals through careful verification of details, liaising with the finance department to resolve discrepancies.
Maintained strict confidentiality while handling sensitive information related to employee records, financial data, and company policies.
Managed inventory effectively to ensure adequate supplies were available for daily operations without excess waste or stock shortages.
Increased efficiency in record-keeping by digitizing physical documents using scanning hardware/software solutions while adhering to established guidelines for storage/archiving purposes.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed filing system, entered data and completed other clerical tasks.
Property Management Assistant
Suraj 1 Realty Corp
10.2012 - 12.2024
Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Prepared and maintained accurate records of tenant communication, lease agreements, and payment history for streamlined operations.
Promptly responded to tenant complaints and concerns for over three properties.
Education
No Degree - Health Services Administration
Lehman College
Bronx, NY
High School Diploma -
Bronx High School of Business
Bronx
06-2008
Skills
Leadership and supervision
Planning and scheduling
Cost-reduction methods
Building maintenance
Timeline
Property Management Assistant
Suraj 1 Realty Corp
10.2012 - 12.2024
Facility Manager
The Townsend Dental Practice, P.C.
06.2010 - Current
No Degree - Health Services Administration
Lehman College
High School Diploma -
Bronx High School of Business
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