Cheyenne Ammons

• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
• Trained new servers on menu knowledge and service protocols.
• Delivered exceptional customer service in fast-paced dining environment.
• Managed multiple tables efficiently while maintaining high service standards.
• Resolved guest complaints promptly, enhancing overall dining experience.
• Conducted regular quality checks on food presentation and cleanliness standards.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Cashier, Food Prep, Packer

• Provided excellent customer service by greeting customers and meeting quality expectations.
• Collaborated with team members to complete orders.
• Prepared and cooked food orders for customers by noting customizations and portion sizes.
• Kept kitchen, counter and dining areas cleaned and sanitized.

• Monitored dining room and guest flow to maximize table usage and minimize wait times by 20%.
• Planned and executed 10-50-guest parties by organizing menus, spaces and special requests.
• Answered customer questions about hours, seating and menu information.