Cheyenne Avila
Apple Valley,CA
Summary
Skilled Massage Therapist with a proven track record at Massage Envy, enhancing client satisfaction through exceptional service and mastery in techniques like deep tissue and Swedish massage. Leveraged strong relationship-building skills and anatomy knowledge to tailor treatments, achieving notable client retention. Continuously updated skills to stay abreast of industry trends, ensuring holistic wellness and recovery.
Overview
15
15
years of professional experience
Work History
Massage Therapist
Breathe Massage
01.2020 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided clear, concise instructions to clients to prepare for massage services.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
Massage Therapist
Massage Envy
11.2016 - 12.2020
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
Massage Therapist
Leary Chiropractic
12.2018 - 02.2019
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
Massage Therapist
Massage Envy
03.2010 - 06.2016
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Education
Massage Therapy License - Massage Therapy
Four D College
Victorville, CA07.2010
High School Diploma -
Willow High
Apple Valley04.2010
Skills
- Deep tissue massage
- Swedish massage
- Professionalism and ethics
- Stress relief massage
- Trigger point massage
- Anatomy knowledge
- Hot stone massage
- Sports massage
- Reflexology techniques
- Myofascial release
- Prenatal massage
- Range of motion improvement
- Continuing education
- Massage therapy
- Treatment Planning
- Aroma therapy
- Hydrotherapy techniques
- Self-care practices
- Therapeutic touch
- Neuromuscular therapy
- Customer needs assessment
- Reflexology
- Reflective listening
- Body mechanics
- Customer consultation
- Relationship building and management
- Postural assessment
- Lymphatic drainage
- Business management
- Anatomy
- Wellness programs
- Strong manual dexterity
- Geriatric massage
- Aromatherapy knowledge
- Physical strength
- Pediatric massage
- Pain management
- Emotional intelligence
- Client retention
- Stress management techniques
- Physical power
- Whole body massage
- Trigger point therapy
- Massage techniques
- Relaxation techniques
- Muscle and soft tissue massage
Timeline
Massage Therapist
Breathe Massage
01.2020 - Current
Massage Therapist
Leary Chiropractic
12.2018 - 02.2019
Massage Therapist
Massage Envy
11.2016 - 12.2020
Massage Therapist
Massage Envy
03.2010 - 06.2016
Massage Therapy License - Massage Therapy
Four D College
High School Diploma -
Willow High
Similar Profiles
Sarah AnnelloSarah Annello
Administrative Assisant at Breathe Massage and WellnessAdministrative Assisant at Breathe Massage and Wellness
ASHLEY A. PETETASHLEY A. PETET
Licensed Massage Therapist at Just Breathe Massage(self-employed)Licensed Massage Therapist at Just Breathe Massage(self-employed)
Becky WrightBecky Wright
Master Esthetician at Just Breathe EstheticsMaster Esthetician at Just Breathe Esthetics