Summary
Work History
Overview
Education
Skills
Languages
Additional Information
Timeline
Generic

Cheyenne Bailey-Stuarts

Palmetto,FL

Summary

Detailed Client Service Associate known for having great organizational and communication skills. Gifted at working with all people(customers/patients). Looking for a new role where hard work, dedication and diversity will be highly valued. Hard motivated worker, willing to learn and improve myself for what the future holds.

Work History

Insurance Coordnaitor

Greenberg Dental and Orthodontics
Palmetto, FL
04.2023 - 01.2024
  • Insurance verification
  • Referrals
  • Scheduling appointments
  • Discussed treatment plans and insurance/patient coverage
  • Maintained accurate records and documented client data in databases.
  • Sorted mail
  • Answered calls, responded to emails
  • Pre-Authorization sendoffs
  • Greet patients upon arrival at the office
  • Day sheet
  • Collected copays/adjusted charts/administrated refunds
  • Scanning in document center

Teacher

House of JBaby's Preschool
Bradenton, FL
05.2020 - 11.2020
  • Teaching ABC's and 123's
  • Preparation for breakfast, snack and lunch
  • Naptime
  • Created hands-on lesson plans
  • Managed student behavior in classroom by establishing and enforcing rules
  • Parent-Teacher meetings
  • Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development

Sales Associate

J.Crew
Ellenton, FL
07.2019 - 01.2020
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back
  • Completed daily recovery tasks
  • Arranged new merchandise
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Engaged customers in friendly, professional dialogue to determine needs

Sales Associate

Greg Norman Collection - Division of Reebok
Ellenton, FL
03.2019 - 06.2019
  • Arranged new merchandise
  • Assisted customers with product selection, sizing and styling.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change
  • Maintained cleanliness of store environment including floors, windows, displays
  • Stocking/restocking in detailed manner

Teacher's Aide

Palmetto High School
Palmetto, FL
08.2015 - 05.2016
  • Supported classroom teachers by managing files, preparing materials and updating records.
  • Graded assignments and tests and documented results into filing systems.
  • Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Provided individualized and small group support to reinforce classroom topics and promote student learning.

Sales Associate

Adidas Outlet
Ellenton, FL
08.2015 - 04.2016
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Volunteer

Community Access Unlimited
Palmetto, FL
  • Utilized knowledge of community resources to refer clients to appropriate sources.
  • Identified key partnership opportunities and market segments to properly coordinate volunteer efforts.
  • Assisted with and organized programs, events and activities to drive outreach initiatives.
  • Performed wide range of administrative, analytical and support duties and functions relating to various aspects of organization
  • Met community outreach goals through lead generation and conversion.
  • Encouraged people to be active in community through organizational events and projects.
  • Maintained ongoing email lists and excel spreadsheets to send information to volunteers.

Overview

10
10
years of professional experience

Education

High School Diploma -

Palmetto High School
Palmetto, FL
05.2016

Some College (No Degree) - Psychology

Johnson And Wales University
Miami, FL

Skills

  • Customer Service
  • Creative Problem Solving
  • In-Store Support
  • Call Center Operations
  • Problem-Solving Abilities
  • Child Development Knowledge
  • Inbound and Outbound Calling
  • Retail Sales Customer Service
  • High-Energy Attitude
  • Credit Card Payment Processing
  • Multitasking and Prioritization
  • Data Entry and Maintenance
  • Collecting Information
  • Insurance Processing
  • Insurance Eligibility
  • Bookkeeping
  • Data Entry
  • Order Processing
  • Dental Terminology
  • Multi-Line Phone Proficiency
  • Customer Service-Oriented
  • Database Maintenance
  • Excellent Communication Skills
  • Medical Terminology
  • Spreadsheet Management
  • Verifying Data Accuracy
  • Data Accuracy
  • File Management
  • EMR Systems
  • HIPPA
  • Phone and Email Etiquette
  • Patient Scheduling
  • Patient Flow Management
  • Insurance Billing
  • Dentrix
  • Appointment Confirmation
  • Administrative Support
  • Verbal Communication
  • Written Communication
  • Multitasking
  • Organization and Time Management
  • Attention to Detail
  • Calm Under Pressure
  • Meticulous and Organized

Languages

French
Limited

Additional Information

  • Two non-profit organizations
  • Legal in-state executive in Florida
  • Specialized Foster Parent

Timeline

Insurance Coordnaitor

Greenberg Dental and Orthodontics
04.2023 - 01.2024

Teacher

House of JBaby's Preschool
05.2020 - 11.2020

Sales Associate

J.Crew
07.2019 - 01.2020

Sales Associate

Greg Norman Collection - Division of Reebok
03.2019 - 06.2019

Teacher's Aide

Palmetto High School
08.2015 - 05.2016

Sales Associate

Adidas Outlet
08.2015 - 04.2016

High School Diploma -

Palmetto High School

Some College (No Degree) - Psychology

Johnson And Wales University

Volunteer

Community Access Unlimited

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Cheyenne Bailey-Stuarts