Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
8
8
years of professional experience
Work History
Food Delivery Driver
DoorDash
Oxford, OH
05.2019 - 12.2022
Assisted with order packing and verification at the restaurant, ensuring that all items met the established quality standards.
Managed a high volume of deliveries during peak hours, effectively prioritizing and organizing orders to meet demanding schedules.
Fostered positive relationships with regular customers, contributing to increased loyalty and repeat business.
Maintained cleanliness of vehicle interior and exterior.
Provided excellent customer service throughout the delivery process.
Resolved customer disputes quickly and professionally in accordance with company policy guidelines.
Maintained positive attitude and diplomacy when dealing with customers and other team members.
Resolved customers' complaints regarding products or services.
Followed all safety protocols while driving.
Fast Food Crew Member
Arby's Restaurant
Oxford, OH
09.2017 - 07.2018
Scrubbed and polished counters to remove debris and food.
Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
Performed opening and closing duties such as cleaning counters or restocking supplies.
Answered customer questions about food preparation, responding to ingredient and allergen concerns.
Completed opening, closing and shift change tasks by following company guidelines.
Warmly greeted visitors to promote great customer service and positive ordering experience.
Greeted customers to take food orders and provide information about menus.
Operated cash registers to process customer orders.
Cleaned food preparation areas, cooking surfaces, and utensils.
Nursing Home Volunteer
Woodland Manor Nursing And Rehab
Oxford, OH
05.2015 - 08.2016
Organized and maintained supplies in the nursing home activity room.
Provided relief and emotional support for patients.
Assisted patients with eating, dressing and hygiene activities.
Helped create a warm, welcoming environment for new residents transitioning into the facility.
Conducted weekly visits to each resident's room to check on their well-being.
Encouraged residents to participate in physical activities like walking around the facility grounds or doing light exercises.
Participated in community outreach events to promote the nursing home's mission.
Attended resident support and educational meetings.
Planned and served meals and snacks to patients according to prescribed diets.
Facilitated community awareness and support of nursing home.
Provided emotional support to residents who were feeling lonely or isolated.
Facilitated recreational activities for elderly patients, such as bingo and arts and crafts.
Personal Babysitter
Private Individual
Oxford, OH
08.2014 - 05.2016
Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
Enforced rules to teach good manners and maintain safe environment.
Engaged with children on individual basis to build positive, trusting relationships.
Supervised outdoor playtime in parks or playgrounds.
Kept records of daily activities and health information about each child.
Aided with bathing, dressing, teeth brushing, and diapering to promote healthy personal hygiene and good oral health.
Assisted children with completing homework and special assignments to improve academic performance.
Communicated closely with parents regarding the needs of their children.
Education
High School Diploma -
Ohio Virtual Academy
Maumee, OH
05-2020
Some College (No Degree) - Medical Billing And Coding
U.S Career Institute
Fort Collins, Colorado
Skills
Excellent communication
Time management
Customer service
Decision-making
Hardworking and responsible
Customer communication
Timeline
Food Delivery Driver
DoorDash
05.2019 - 12.2022
Fast Food Crew Member
Arby's Restaurant
09.2017 - 07.2018
Nursing Home Volunteer
Woodland Manor Nursing And Rehab
05.2015 - 08.2016
Personal Babysitter
Private Individual
08.2014 - 05.2016
High School Diploma -
Ohio Virtual Academy
Some College (No Degree) - Medical Billing And Coding