Summary
Overview
Work History
Education
Skills
Certification
Additionalinformation - Honorsandrecognition
References
Timeline
Generic

Cheyenne Bellemare

Pawleys Island,SC

Summary

Hard-working professional with 10 years of customer service experience and proven success in conflict resolution, customer satisfaction, and scheduling. Eager to bring talent and vision to a full-time role within your company.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Server

Southern Hops Brewing Company
Murrells Inlet, SC
03.2024 - Current
  • Practice safe food and beverage handling
  • Meet customers expectations with proper hospitality service
  • Maintain a clean and sanitary work environment
  • Handle customer payments promptly and safely
  • Multitask services with multiple customers at a time with efficiency and proper time management
  • Communicate and work with staff as a team

Bartender

The Woody on Main
Columbia, SC
12.2022 - 01.2024
  • Access customers’ needs and preferences and make recommendations
  • Serves drinks while maintaining a clean and sanitary bar area
  • Prepare and maintain ingredients by following recipes
  • Handles high volumes of clientele while multitasking to complete other projects as required
  • Practices proper food and beverage handling techniques in accordance with company policy as well as local, state, and federal regulations

Server

Market on Main
Columbia, SC
04.2021 - 12.2022
  • Provides high-end clientele with a detailed overview of specials and menu items to upsell services
  • Ensures personal levels of attention to each guest
  • Converts first-time customers to returning customers and has increased customer return rate by 5% over the last year through friendly, reliable, and accurate service
  • Handles high volumes of clientele while multitasking to complete other projects as required
  • Practices proper food and beverage handling techniques in accordance with company policy as well as local, state, and federal regulations
  • Maintains restaurant cleanliness and organization

Hospitality manager

Nelson Mullins Law Firm
Columbia, SC
03.2022 - 09.2022
  • Hire qualified personnel when needed
  • Develop and communicate standard operating procedures
  • Supervise and oversee staff members
  • Organize and coordinate people and operations
  • Check supplies and equipment quantity and quality
  • Ensure adherence to relevant legal, health and safety regulations and guidelines
  • Establish standards for customer service

Part Time Catering Manager

California Dreaming
Columbia, SC
04.2019 - 04.2021
  • Actively solicited new business and responded to inquiries with the intention of confirming profitable catering business
  • Tracked catering expenses and revenue to maintain exceptional records
  • Determined customer requirements and proposed catering menus based on requests
  • Supervised catering staff and scheduled employee shifts
  • Oversaw food prep and delivery operations

Office Manager

California Dreaming
Columbia, SC
02.2019 - 04.2021
  • Supported company operations by maintaining and organizing office systems, operations, and procedures
  • Prepared payroll and financial report for corporate office
  • Recommended and implemented approved changes that could improve service and increase operational efficiency
  • Performed interviews and assisted with the selection and onboarding process of new Team Members

Front of House Manager

California Dreaming
Columbia, SC
08.2016 - 04.2021
  • Demonstrated seamless multitasking skills by managing all aspects of the restaurant to consistently deliver exceptional guest service
  • Able to set and maintain a positive atmosphere
  • Positively coached and counselled staff to achieve the highest quality of service in all areas of the restaurant
  • Elevated guest services by investigating and resolving complaints
  • Mastered POS system, and consistently and effectively handled monetary transactions and end-of-day deposits

Technical Recruiter/ Sourcer

JMS Technical Solutions
Columbia, SC
01.2018 - 06.2018
  • Responsible for full life cycle of recruiting including sourcing, interviewing, qualifying, and placement of a full range of IT and non-IT candidates for contract, contract to perm, and direct hire positions
  • Collaborated with hiring managers to understand their hiring needs and goals
  • Responsible for creation and preparation of work orders, vendor contracts, and offer letters
  • Leveraged multiple sourcing strategies and channels including external network, job boards, and internal referrals to provide high-quality candidates for open positions

Education

Psychology -

UNIVERSITY OF SOUTH CAROLINA
Columbia, SC
01.2017

WACCAMAW HIGH SCHOOL -

WACCAMAW HIGH SCHOOL
Pawleys Island, SC
01.2015

ALAMOSA HIGH SCHOOL -

ALAMOSA HIGH SCHOOL
Alamosa, CO

Skills

  • Team member support
  • Safe Food Handling
  • Guest Engagement
  • Supply Restocking
  • Service prioritization
  • Point of Sale (POS) system operations
  • Specials promotion
  • Check payment processing
  • Positive and professional
  • Strong Work Ethic

Certification

ServSafe Certification

Additionalinformation - Honorsandrecognition

  • 2011, Awarded Honor Roll
  • 2015, Awarded for keeping a GPA over a 4.0
  • 2015, Chosen for Vice President of The Bates House in hall government

References

References available upon request.

Timeline

Server

Southern Hops Brewing Company
03.2024 - Current

Bartender

The Woody on Main
12.2022 - 01.2024

Hospitality manager

Nelson Mullins Law Firm
03.2022 - 09.2022

Server

Market on Main
04.2021 - 12.2022

Part Time Catering Manager

California Dreaming
04.2019 - 04.2021

Office Manager

California Dreaming
02.2019 - 04.2021

Technical Recruiter/ Sourcer

JMS Technical Solutions
01.2018 - 06.2018

Front of House Manager

California Dreaming
08.2016 - 04.2021

Psychology -

UNIVERSITY OF SOUTH CAROLINA

WACCAMAW HIGH SCHOOL -

WACCAMAW HIGH SCHOOL

ALAMOSA HIGH SCHOOL -

ALAMOSA HIGH SCHOOL

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Cheyenne Bellemare