Cheyenne Bieser
Sainte Genevieve,MO
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development , as well as a Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. Seeking to maintain full-time position (40-55 hours) that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills as well as skills in advertising on social media and other places around Saint Genevieve as well as Perryville.
Overview
3
3
years of professional experience
Work History
Server
Sirros
11.2023 - 11.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, Made good relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
Manager
Midway Bar And Grill
06.2021 - 10.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Greeted new customers, discussed specials, and took drink orders.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Trained staff members on use of POS system.
- Supervised server staff and simultaneously served personal section of tables.
- Managed food resources, memorized orders, and coordinated customer service.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Planned and executed promotions and special events in close collaboration with management.
- Set and oversaw weekly and special event menu plans.
- Specialized in big party's for events as well as planning.
Server
Sirros
06.2020 - 05.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
No Degree - Medical Assisting
Liberty University
Lynchburg, VA12.2024
GED -
Homeschooled
Sainte Genevieve, MO08.2010
Skills
- Table Bussing
- Food Running
- Guest Engagement
- Safe Food Handling
- Suggestive Selling
- Guest Seating
- Dining Area Maintenance
- High-Volume Dining
- Front-Of-House Display Creation
- Menu Memorization
- Service Prioritization
- Menu Presentation
- Food and Beverage Pairings
- Cash Handling
- Food Spoilage Prevention
- Food Station Setup
Timeline
Server
Sirros
11.2023 - 11.2023
Manager
Midway Bar And Grill
06.2021 - 10.2023
Server
Sirros
06.2020 - 05.2021
No Degree - Medical Assisting
Liberty University
GED -
Homeschooled