Cheyenne Black
Doerun,GA
Summary
Organized, responsible candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Possesses excellent team collaboration and communication skills. Committed to offering quality experiences to patients, families, and co-workers.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Safety Team Lead
Children's Healthcare of Atlanta
Sandy Springs, GA
06.2018 - Current
- Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Optimized resource allocation by analyzing team member skills and project requirements, resulting in increased efficiency.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision-making.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Gathered, organized and input information into digital database.
- Maintained database systems to track and analyze operational data.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Patient Care Specialist
Children's Healthcare of Atlanta
Sandy Springs, GA
06.2018 - Current
- Collaborated with other medical staff to achieve a high level of patient safety and care.
- Supported patients in bathing, dressing, and grooming for the promotion of health and cleanliness.
- Helped patients complete activities of daily living.
- Kept patient information and records secure by using private hospital databases and withholding information from outside sources.
- Transported patients between rooms and appointments or testing locations.
- Documented patient information and care activities in electronic health records.
- Supported the needs of other sitters within the hospital.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Enhanced patient safety by providing continuous observation and monitoring of assigned patients.
- Facilitated patient education, ensuring they have a thorough understanding of their diagnoses and treatment plans.
- Improved patient outcomes by closely monitoring vital signs and promptly reporting any changes to medical staff.
- Assessed patient needs during admission interviews, accurately documenting pertinent health history information for clinical decision-making purposes.
- Maintained accurate records of all patient interactions, including medication administration, treatments provided, and observations made during shifts.
- Streamlined communication between patients, healthcare providers, and insurance companies for a seamless treatment experience.
Education
Nursing
Gordon State College
Barnesville, GASkills
- Interpersonal Communication Skills
- Maintaining Patient Safety
- Activities of Daily Living (ADL) Assistance
- Computer Literacy
- Infection Control Procedures
- Performance Improvement
- Patient Engagement
- Safety Procedures
- Electronic Medical Record Software
- EPIC
- Quality Patient Care
- Emotional Support
- Company Guidelines
- Reliability and punctuality
- Patient Privacy
- Organizational Skills
- Customer Service
- Problem Resolution
- Time Management
- Basic Life Support
- Teamwork and Collaboration
- Adaptability
- Excellent Communication
- Medical terminology knowledge
- Document Management
- Report Generation
- Customer and client relations
- Confidentiality and Data Protection
- Excel spreadsheets
Certification
- BLS
- CPR
References
References available upon request.
Timeline
Patient Safety Team Lead
Children's Healthcare of Atlanta
06.2018 - Current
Patient Care Specialist
Children's Healthcare of Atlanta
06.2018 - Current
Nursing
Gordon State College