Cheyenne Blackshear
Poquoson,VA
Summary
Motivated, detail oriented disabled veteran with formal healthcare knowledge gained through excellent classroom performance. Offers excellent communication and attention to detail, as well as an eagerness to learn and positive attitude. Authorized to work in the US for any employer
Overview
10
10
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Business Owner
Green Leaf Creations
Poquoson, VA
12.2021 - Current
- Work with clients and their physicians to develop a treatment plan using traditional and alternative medicine
- Research alternative treatments and herbal preparations, based on the unique differences in each clients physiological or anatomical needs
- Keep detailed and secure records, of medical research, patient information, and financial records.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Consulted with customers to assess needs and propose optimal solutions.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
Student
College Student, American College of Healthcare Sciences
Portland, OR
08.2021 - Current
- Met academic standards and expectations to maintain school enrollment
- Kept detailed records regarding returned assignments, papers, quizzes and tests in event of discrepancy
- Adhered to strict time-management schedule to meet deadline requirements for assignments, quizzes, tests and other measures of comprehension
- Demonstrated comprehension of textbooks and other assigned reading materials via written and oral presentations.
- Mentored other students to support collaborative learning and further promote educational unit objectives.
- Helped fellow classmates succeed by tutoring when requested.
- Brought new perspectives to classroom discussions with materials found during independent research.
Administrative Clerk
U.S. Army
Fort Riley, KS
11.2013 - 04.2019
- Created reports and developed improvements and enhancements to automate records and file systems
- Interacted with customers by phone, email or in-person to provide information
- Managed multiple projects simultaneously using organizational and analytical skills
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs
- Boosted file efficiency and reduced storage space with proactive management of records and elimination of redundancy
- Provided quality clerical support through data entry, document management, and email correspondence
- Checked documentation for accuracy and validity on updated systems
- Maximized efficiency by digitizing and reorganizing hundreds of personnel files
- Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Proofread and edited professional documents to fix errors.
- Created and enforced company policies and stand operating procedures.
- Utilized productivity tools to complete tasks and improve performance.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
CNA - Certified Nursing Assistant
Levering Regional Health
Hannibal, MO
03.2011 - 10.2013
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information
- Obtained biological specimens for ordered tests and prepared for laboratory transport
- Maintained accurate information in patient charts
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
Front Desk Receptionist
Levering Regional Healthcare
Hannibal, MO
07.2010 - 03.2011
- Maintains continuous coverage of the front desk during assigned times
- Schedules coverage of the front desk by other community staff for lunch and breaks
- Answers all incoming telephone calls and directs calls to appropriate staff, and take messages for those unavailable
- Greets all visitors and assists them as needed
- Maintains records of resident and visitor sign in-sign out
- Monitors resident activity and alerts staff when assistance is necessary to assure resident safety
- Monitors door alarm system in accordance with community policy and procedure
- Operates and monitors resident call system and notifies staff of need for assistance
- Maintains inventory control system of all office supplies and ensures security of equipment within the business office
- Monitor visitors, for approved visitors or safety restrictions
- Perform clerical work including but not limited to typing, copying, filing, faxing, e-mailing, and other light office work as assigned by the administrator
- Assures that the lobby area, reception area and entry are kept clean, neat, and orderly
- Notifies appropriate staff of unsafe situations within the building or grounds.
Education
Associate's degree - Alternative Medicine
American College of Healthcare Sciences
08.2021 - Current
Associate's degree - General Studies
Fayetteville Technical Community College
01.2018 - 05.2020
Certification in Phlebotomy - undefined
Fayetteville Technical Community College
07.2019 - 10.2019
Skills
Medical terminology — Expert
Verbal Communication — Expert
Medical receptionist skills — Proficient
Management & leadership skills: Impact & influence — ProficientSupervisory skills: Motivating & assessing employees — ProficientAdministrative assistant/receptionist — Proficient
Certification
Venipuncture, ASCP Certified Phlebotomist
Timeline
Business Owner
Green Leaf Creations
12.2021 - Current
Student
College Student, American College of Healthcare Sciences
08.2021 - Current
Associate's degree - Alternative Medicine
American College of Healthcare Sciences
08.2021 - Current
Venipuncture, ASCP Certified Phlebotomist
02-2020
Certification in Phlebotomy - undefined
Fayetteville Technical Community College
07.2019 - 10.2019
Associate's degree - General Studies
Fayetteville Technical Community College
01.2018 - 05.2020
Administrative Clerk
U.S. Army
11.2013 - 04.2019
Certified Nursing Assistant (CNA)
03-2013
CNA - Certified Nursing Assistant
Levering Regional Health
03.2011 - 10.2013
Front Desk Receptionist
Levering Regional Healthcare
07.2010 - 03.2011