Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative

Cheyenne Blank

Newport News,VA

Summary

Diverse and highly motivated Medical Assistant who supports operational needs through exceptional customer service and close collaboration with team members. Superb interpersonal communication, organizational and time management abilities. A meticulous individual who is proficient various clinical procedures and medical documentation. Strong capability of meeting the demands of a high-volume medical facility.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

MD Express Urgent Care
02.2021 - Current
  • Performed patient care consistent with the duties and responsibilities of a Medical Assistant such as triage, phlebotomy, patient intake and outpatient, lab work, etc.
  • Ensured timely and effective care of patients in a fast-paced environment as part of a coordinated team effort.
  • Meticulously maintained countless patient records and administrative documents to facilitate efficient patient care in addition to office synergy.

General Manager

Juans Mexican Café and Cantina Hampton
10.2018 - 12.2020
  • Created and directed a training program for staff to execute their tasks in accordance with company policies and standards.
  • Handled the logistics required for a large-scale restaurant to operate to include inventory upkeep, financial balance sheets, safety regulations, and customer concerns.
  • Perform routine inspections of the restaurant equipment to ensure compliance with regulations and to accurately gauge restaurant performance.

Assistant Manager

Juans Mexican Café and Cantina N. NJ
10.2018 - 09.2019
  • Provided leadership and mentoring to junior staff to assist them in developing various skills and qualifications.
  • Worked with upper management to coordinate innovative ideas in the pursuit of increasing revenue.
  • Advocated for safe working conditions and for healthy work life balances of staff to improve morale and team cohesion.

Bartender

Juan’s Mexican Cafe and Cantina
04.2016 - 10.2018
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Served high customer volumes during special events, nights, and weekends.

Education

Medical Assistant Certificate Program - undefined

Tidewater Medical Training
Hampton, VA
09.2020

Skills

  • Effective communicator
  • Adaptable in shifting environments
  • Talented multitasker
  • Specimens collection and processing
  • Venipuncture and phlebotomy
  • Antigen testing
  • Direct patient care

Certification

CPR/First Aid certified.

Timeline

Certified Medical Assistant

MD Express Urgent Care
02.2021 - Current

General Manager

Juans Mexican Café and Cantina Hampton
10.2018 - 12.2020

Assistant Manager

Juans Mexican Café and Cantina N. NJ
10.2018 - 09.2019

Bartender

Juan’s Mexican Cafe and Cantina
04.2016 - 10.2018

Medical Assistant Certificate Program - undefined

Tidewater Medical Training