Summary
Overview
Work History
Education
Skills
Timeline
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Cheyenne Callahan

Willow Springs,NC

Summary

Dynamic and results-driven professional with a proven track record at Hwy 55 Burgers Shakes & Fries, excelling in team motivation and exceptional communication. Recognized for enhancing customer satisfaction through effective training and order accuracy, while fostering a positive work environment. Committed to food safety and continuous improvement in service quality.

Overview

5
5
years of professional experience

Work History

Waitress Trainer

Hwy 55 Burgers Shakes & Fries
05.2025 - Current
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
  • Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
  • Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
  • Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
  • Increased overall restaurant performance through comprehensive staff training on menu items, upselling techniques, and company policies.
  • Ensured smooth transitions between shifts by conducting thorough handovers with incoming waitstaff regarding ongoing table statuses or special requests from guests.
  • Recognized for exemplary training skills by management, resulting in increased responsibilities and involvement in onboarding new employees.
  • Reduced order errors by implementing standardized processes for communicating orders clearly between front-of-house and back-of-house teams.

Mechanical Assembler

WaveTherm Corporation
07.2023 - 04.2025
  • Maintained neat and clean work area, clearing debris, organizing parts and keeping spaces open.
  • Utilized various hand tools, power tools, and equipment in the assembly process while maintaining a high level of precision and accuracy.
  • Tested finished products for compliance with tolerances and overall quality.
  • Worked with heavy machinery and various power tools when assembling parts.
  • Increased assembly accuracy by meticulously following blueprints, schematics, and engineering specifications.
  • Played an integral role in achieving departmental goals through consistent high-quality output during periods of increased workload or tight deadlines.
  • Enhanced worker skills through continuous learning and knowledge sharing with colleagues, leading to improved overall performance across the team.
  • Contributed to a positive working environment by fostering a strong team atmosphere and treating colleagues with respect and professionalism.
  • Read and interpreted blueprints, schematics and drawings to assemble parts and products.
  • Consistently met or exceeded production quotas by efficiently assembling products within allocated time frames.
  • Collaborated with other line workers and team members to assemble and repair parts.
  • Identified potential areas for improvement in existing processes, proposing changes that led to increased efficiency and reduced waste material usage.
  • Performed repeated tasks while sitting or standing over extended periods of time.
  • Identified defective items and made repairs according to department standards.
  • Enhanced assembly efficiency by optimizing mechanical processes and implementing time-saving techniques.
  • Contributed to a safer work environment by maintaining clean and organized workstations and complying with safety regulations at all times.
  • Improved overall product quality, adhering to strict company guidelines and industry standards during the assembly process.
  • Streamlined workflow for increased productivity with effective communication and collaboration among team members.
  • Notified engineering of errors and discrepancies.
  • Deburred, polished, and painted surfaces.

Shipping/Recieved

Dillon Supply
07.2022 - 07.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Front End Associate

Food Lion LLC
05.2020 - 06.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Facilitated cash, check and credit transactions on cash register with Number% accuracy.
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Restocked and organized merchandise in front lanes.

Education

Fuquay Varina High School
Fuquay Varina, NC
06.2021

Skills

  • Team motivation
  • Body language awareness
  • Patience and tact
  • Order accuracy
  • Role modeling
  • Constructive feedback
  • Energy and enthusiasm
  • Food safety awareness
  • Coaching and mentoring
  • Memory retention
  • Efficient movement
  • Personal grooming
  • Employee engagement
  • Exceptional communication
  • Safe handling procedures
  • Item promotion
  • Daily specials memorization
  • Cash handling
  • Company policies
  • Policy enforcement
  • Front-of-house display creation
  • Quality control

Timeline

Waitress Trainer

Hwy 55 Burgers Shakes & Fries
05.2025 - Current

Mechanical Assembler

WaveTherm Corporation
07.2023 - 04.2025

Shipping/Recieved

Dillon Supply
07.2022 - 07.2023

Front End Associate

Food Lion LLC
05.2020 - 06.2021

Fuquay Varina High School

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Cheyenne Callahan